Job Description

DESCRIPTION

The Human Resources Department provides the full range of human resources supports services to 22 departments throughout the City. HR\'s services include labor relations, employee relations, benefits, training, salary and classification administration, HRIS administration, oversight of personnel investigations, EEO compliance, occupational health services, risk management, and safety compliance. We believe that the City\'s greatest assets are its employees, and take great pride in managing the systems that support a highly productive, innovative, caring, and customer-oriented workforce. Our mission is to provide leadership and operational support to City departments to enhance their ability to recruit and retain a qualified, diverse workforce and to effectively manage business risk. We are committed to being strategic partners with all departments to ensure that the City has the talent and resources needed to provide great services to the community.
Non-Career employees are allowed a maximum of 1600 work hours over 12 months and are considered temporary, at-will employees who are not typically eligible for benefits. However, non-career employees may qualify for health coverage and sick leave accruals subject to applicable federal and state provisions.

EXAMPLES OF DUTIES

The position is a Non-Career Administrative Analyst I in the Human Resources Department\'s Administration Division. The primary focus of the position will be coordinating and standardizing internal and external communications for the Department, with an emphasis on intranet (the City\'s internal employee portal) and external website updates, Citywide communication and brand efforts in conjunction with the City Manager\'s Office of Communication and Public Affairs, Departmental social media, graphic design, brand creation, system maintenance, and creating, updating, and distribution departmental communications.

Additional Duties:

• Leads, coordinates, or implements public information, marketing, and publicity activities/materials for the Department of Human Resources;
• Assists with and may lead community/departmental engagement and public outreach activities which include developing, organizing, directing, and evaluating comprehensive communication programs to inform and/or educate internal and external customers;
• Participates, advises, and coordinates with staff in the various departmental groups on strategic communications for the Human Resources programs, coordinates Department participation around outreach events and provides creative approaches to customer engagement.
• Researches, writes, edits, and/or distributes publications such as departmental memos, flyers, policies, procedures, press releases, news articles or bulletins, feature stories, newsletters, public service announcements, and posts for print, radio, television, and social media to educate both internal and external customers on departmental programs and services,
• Work in conjunction with the City Manager\'s Office of Public Affairs and Communications as a Liaison of the Human Resources department to stay up to date with the latest Citywide communication efforts and policies.
• Produces coordinated templates, graphic design standards, and unified messages for events and programs including flyers, posters, brochures signs, print/social advertising, banners billboards, etc.
• Prepares, disseminates, and makes available clear, accurate, translated, and timely informational materials for public presentation and distribution, including written reports and talking points for the Director and managers within the Department.
• Produce content for social media works partnership with other City communication staff and departments cross promote on City Department social media networks like Facebook, X (formerly Twitter), LinkedIn and Instagram.
• Coordinates with Director, managers, and the City\'s PIO to respond to inquiries from the media, neighborhood and community groups, businesses, employees, and the public
• May staff community, departmental, and/or City events
• Update the Department\'s intranet and internet pages via Episerver
• Performs other related duties as required.

REQUIREMENTS TO FILE

Minimum Requirements

• Graduation from an accredited college or university with a bachelor\'s degree in Public Relations, Journalism, Communications, English, Public Affairs, Public Administration, or a closely related field. (proof required)*

• Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant\'s name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing.
• Professional, technical and/or paraprofessional experience (equivalent to an Administrative Aide I-II with the City of Long Beach, or higher) that offers specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis.
• Two or more years of professional experience as an Assistant Administrative analyst or an equivalent position.
• A Master\'s Degree in one of preceding fields may be substituted for on year of required experience.
• A valid driver\'s license or the ability to arrange necessary and timely transportation for field travel, may be required for some assignments.

Desired Qualifications

Ability to convey complex issues, events, and concepts in succinct, easy-to-understand language that can be easily translated, in writing, orally, and visually;

A genuine understanding and commitment to equity, inclusion, and collective impact;

Ability to work well independently and as a member of a highly integrated and diverse team; developed interpersonal skills, desire, and ability to effectively communicate and work with people from diverse age, racial, ethnic, socioeconomic, and gender backgrounds;

Ability to think and plan strategically across multiple programs with varying timelines;

Ability to manage multiple priorities at once;

Strong facilitation skills; demonstrated ability to solve problems and manage conflict;

Strong communication skills; clear and concise presentation in written and oral formats;

Knowledge of methods and techniques of equitable community engagement, public participation, public affairs and public relations/communications, and Plain Language;

Knowledge of/experience with communication-related technology - platforms to manage digital communications (Constant Contact, Sprout Social), design software for material graphic/video production (Adobe, Canva), content management systems and web design (website), social media tools, web, and mobile applications and similar to leverage their use in internal and external communications.

The ideal candidate must be a highly organized professional, with excellent writing skills, and experience in general communications, social media, digital communications, and media relations. The candidate must be a detail-oriented, hands-on communicator capable of handling multiple deadlines in a fast-paced environment while maintaining effective working relationships at all levels of the organization. The candidate must have a general understanding of branding and graphic design principles.

SELECTION PROCEDURE

This recruitment will close at 11:59 p.m. on September 25, 2023. To be considered for this opportunity applicants must submit an online application, including resume and cover letter, that reflect the scope and level of their current/most recent positions and responsibilities.
Following the close of filing, applications will be reviewed, and those candidates determined to be the best qualified will be invited to participate in the selection process which will include an oral interview by a selection panel.

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting .

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7165.

This information is available in an alternative format by request at the agency contact on the bulletin. If a special accommodation is desired, please contact the agency two (2) business days prior to the test, if applicable.

Intentionally left blank -- This page is under review.

City of Long Beach California