Job Description

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Responsibilities

Community Liaison Opportunity \xe2\x80\x93

The ideal candidate for this Community Liaison position presents a positive and professional public image of the facility within the community, while working with leadership on departmental and facility business development goals. The Community Liaison must be able to demonstrate tact, resourcefulness, patience and dedication in a fast-paced environment. Candidates with sales experience and background in Mental Health and/or Substance Use Disorder fields are strongly encouraged to apply!

Arbour Hospital is an important community resource for a wide range of vital behavioral healthcare services. We treat primary psychiatric and substance abuse disorders and constantly strive to meet the needs of our communities with treatment that address individualized behavioral health needs. At Arbour Hospital, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health services. We have proudly served the residents of the greater Boston area since 1909. Our medical staff consists of psychiatrists who average 20 years of practice at our facility, providing a solid and trusted foundation for our patient-focused approach to behavioral healthcare. We stand ready to provide compassionate care through inpatient treatment and a strong continuum of aftercare services, community-based programs, and day treatment.

Website: https://www.arbourhospital.com/

The Community Liaison serves as the liaison between the facility, the community, and referring agencies and is directly responsible for creating demand for the facility\xe2\x80\x99s services through the effective application of ethical marketing principles and sales methods.

Responsibilities:

Account Management

• Effectively maximizes field-based time while maintaining a daily average of 8-10 individual, face-to-face contacts with assigned referral sources concerning facility programs, philosophies of treatment, and clinical outcomes and satisfaction data.
• Assesses, develops and implements sales activities, as approved by the Director of Business Development, to achieve maximum market penetration among assigned accounts and to identify potential accounts in targeted market segments.
• Responsible for maintaining up-to-date information in MedSeries 4/MIDAS/MEDIK, including documentation of daily contacts and accurate account information. The Community Liaison will display proficiency in utilizing proprietary reports to appropriately plan sales activity.

Market/Program Knowledge * Maintains a demonstrable working knowledge of the target markets utilized for referrals, as well as comprehensive knowledge of the status of specific target markets.

• Regularly attends in-services and program development meetings held by the clinical staff to remain informed of current program issues and programmatic changes or updates.
• Contributes to the development of the departmental Quarterly Strategic Plan specific to development strategies to grow service lines in assigned territory.

Digital Marketing and Social Media * Work with Business Development team to create and implement quarterly strategic plans for Social platforms to drive service lines and visibility. Includes working with key departments to drive campaigns and obtain content for posts.

Benefit For the Community Liaison Include:

Tuition Reimbursement - $4,000 per year

Tuition savings to continue your education with Chamberlain University

Challenging and rewarding work environment

Career development opportunities across UHS and our 300+ locations!

Diverse programming to expand your experience

Competitive Compensation & Generous Paid Time Off

Excellent Medical, Dental, Vision and Prescription Drug Plans

401(K) with company match and discounted stock plan

A supportive and collaborative team environment
Qualifications

Requirements

• Education: Bachelor\xe2\x80\x99s degree in related field required
• Experience: Prior marketing and/or sales experience OR prior behavioral healthcare experieced required. Marketing experience in a behavioral healthcare setting is preferred. Preferred experience in referral development, account management, sales growth, and physician relationships
• Licensure: Must possess a valid Driver\xe2\x80\x99s License
• Knowledge: Prefer knowledge of the Boston and Massachusetts healthcare marketplace. Will be required to learn and retain knowledge of insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age-specific programming. Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principles; creativity and flexibility; skills in data collection analysis and interpretation; record of adherence to deadlines; customer service skills; willingness to travel, including overnight travel as required.

About Universal Health Services

One of the nation\xe2\x80\x99s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World\xe2\x80\x99s Most Admired Companies by Fortune; and listed in Forbes ranking of America\xe2\x80\x99s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or .

Universal Health Services