Job Description

Are you ready to move from a BORING cubicle to something more creative? NCO Enterpries is looking for a creative, innovative, and solution-oriented individual to join our Community Outreach team. We are one of the fastest-growing and leading premier agencies in the area that specializes in delivering results in Marketing, Sales, and Brand Awareness.

Our Community Outreach & Customer Service Representative opportunity is perfect for someone entry-level who wants to step into the Sales, Marketing, and Branding world and experience what makes a business successful in providing a massive return on investment for its clients! As part of our expanding Community Outreach & Customer Service team, you will support our initiatives by developing more extensive awareness and consumer loyalty. By bringing to life the client and the brand\xe2\x80\x99s vision through live and creative campaign launches, we will be able to achieve our HUGE goals!

Responsibilities for our Community Outreach & Customer Service Representative:

• Execute all marketing and sales strategies with the brand coordinator team by company standards
• Uphold the highest level of customer experience - guided by \xe2\x80\x9cthe customer comes first\xe2\x80\x9d
• Ensure clear communication with every customer, client, and team member
• Maintain brand standards and promote customer awareness and loyalty
• Track the effectiveness of our campaigns and report metrics to upper management
• Attend all required training and entry-level team meetings

Requirements for our Community Outreach & Customer Service Representative:

• A minimum of an Associate\xe2\x80\x99s degree in the fields of Marketing/Advertising/Communications or related field is required
• 1-2 years of experience in marketing, sales, advertising, brand coordinator or a customer-facing role is preferred
• A creative, strategic, and out-of-the-box thinker while working across multiple projects and responsibilities
• Flexible to pivot and work quickly when problems do arise
• Ability to work independently or with a close-knit team
• Comfortable working in a highly fast-paced environment

If you feel these characteristics match you and what you\xe2\x80\x99re looking for in a Customer Service role, APPLY TODAY!

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