Job Description

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Job Title Complex Litigation Specialist - Remote

Requisition Number R6466 Complex Litigation Specialist - Remote (Open)

Location Arizona - Home Teleworkers

Additional Locations Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers {+ 19 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life\'s uncertainties, and we\'re proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Complex Litigation Specialist. Join us and support CSAA IG in achieving our goals.

Your Role: As a Complex Litigation Specialist, you will be the subject matter expert for auto and homeowner litigated and non-litigated coverage and extra-contractual claims. You will have the responsible for analyzing, researching, advising on and ultimate resolution of complex coverage and extra-contractual claims in all states. As well as reporting on and recommend changes to CSAA IG policies and coverage for all product lines in all states.

Your work:

Review, analyze, research and is responsible for resolution of complex litigated and non-litigated coverage and extra-contractual claim matters on all product lines in all states.

Provide direction and advise to casualty and homeowner personnel related to complex/large coverage matters.

Complex Litigation Specialists do not adjust, assess or issue payment on claims.

Acts as department liaison and Subject Matter Expert on coverage /product matters for special project efforts related to claims, product and various other workgroups.

Monitors and reports to Claims management and larger Claims organization on trends and case law changes as related to coverage matters and state laws (all states and all products).

Develops and delivers product/coverage training to other departments and regions.

Required Experience, Education and Skills

8+ years Claims experience, with 5+ years experience handling complex casualty and/or homeowner claims.

Knowledge of state and federal insurance regulations.

Litigation experience.

Proficient knowledge and understanding of all personal lines products and claim handling procedures in all states, including thorough knowledge of homeowner and casualty claims handling.

Ability to work effectively with a diverse group of people (attorneys, mediators, claims personnel, insureds).

Solid organizational and time management skills.

Strong detail-orientation and skill for accuracy.

Excellent presentation skills, both verbal and written.

Ability to make high-risk, high-impact decisions and be accountable for results of decisions.

Ability to evaluate and interpret complex policy language, statutory requirements, various state laws and legal analyses.

What would make us excited about you?

Shows respect for differences through excellent communication skills with people from an array of backgrounds.

Minimum 3 years Litigation experience

CPCU designation

Bachelor\'s degree in related area or an equivalent combination of education and experience.

Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)

Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)

Travels as needed for role, including divisional / team meetings and other in-person meetings

Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we\xe2\x80\x99re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you\xe2\x80\xa6

BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.

COMMIT to being there for our customers and employees.

CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don\xe2\x80\x99t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact .

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues\xe2\x80\x99 different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers\xe2\x80\x99 evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $99,00-$110,000. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full [salary range] [hourly rate range] for this position across all the states we hire in is $89,000-$132,000. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Must have authorization to work indefinitely in the US.

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