Job Description

The Massachusetts Gaming Commission (MGC) seeks to hire Compliance officers to support its Sports Wagering Division (SWD). The Compliance Officer is assigned to and supervised by the Sports Wagering Business Manager or Operations Manager and assists the Division Director and team in ensuring compliance with the regulations, operator reporting, and audit functions.

Duties and responsibilities may include, but are not limited to, the following:

Monitor multiple online sports wagering platforms through back-office access to ensure compliance with regulations related to wagering transactions, types of wagers, and other wagering data.

Utilize test accounts to determine compliance with technological requirements and regulatory waiver deadlines.

Monitor operators\xe2\x80\x99 reporting to ensure unusual or suspicious activity is reported and that integrity monitoring providers comply with laws and regulations.

Review and evaluate information received from integrity monitoring providers, geolocation reports, and other industry resources to provide insights and recommendations.

Assist with compiling data and metrics for monthly and quarterly reports and updates of the division to the Commission (i.e., audit data, patron complaints, petitions for event catalog additions, incidents, and investigations).

Log incidents or irregularities in electronic systems, and prepare reports, correspondence, or recommendations related to incidents and irregularities for review by the Director of Sports Wagering.

Document Standard Operating Procedures, instructional guides, process overviews, and other departmental resources

All duties described are examples of work that may be performed, but not all compliance officers will be assigned to all tasks above. Other duties may be assigned by the Director, Business Manager, or Operations Manager.

Our Benefits: Hybrid work environment (up to three days working remotely); MA State Retirement Plan (Pension); a 9000 sq. foot on-site Fitness Center (Boston Office); Tuition Remission for yourself and your spouse to MA Community Colleges and State Universities; Medical, Dental, Vision, Life, and Disability insurance; 12 paid Holidays; Deferred Compensation 457(b) Plan; Flex Spending for Healthcare, Daycare, and Transportation; Three weeks\xe2\x80\x99 Vacation to start, three Personal Days and 15 Sick Days per year; Health Insurance Buy-out option.

Qualifications

Skills and Qualifications:

Must be analytical and detail-oriented.

Able to work with confidential information and exercise sound judgment.

Strong technical proficiency. Experience setting up access and monitoring external data, navigating apps, reporting, audit functions, and data analysis are transferrable skills.

Familiarity with Word, Excel, and other Microsoft 365 components, including PowerPoint and SharePoint

Experience with Incident Tracker software, JIRA, or similar technological/project tracking tools and applications preferred

Experience, Education, and Training:

Bachelor\xe2\x80\x99s degree

Minimum one year of translatable experience related to compliance review, audit functions, preparing reports, data analysis, and evaluation

Salary is commensurate with experience.

The successful candidate must pass an extensive background check that includes a full credit check, CORI, drug screen, income tax transcript review, professional references, and fingerprinting.

The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011). Under the law, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor license in Massachusetts.

It is the policy of the Massachusetts Gaming Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law.

Massachusetts Trial Court