Job Description

Concierge

Hotel:

Fort Collins Hilton 425 W Prospect RdFort Collins, CO 80526 Concierge Part time

Starting Compensation

$17.00/hr - $17.85/hr
Expected Job Closing Date:


2025-03-21

Atrium SPIRIT - Where teamwork, passion, & appreciation ignites service excellence.

Primary Purpose:

The primary purpose of the Concierge is to provide guests with an excellent experience for the duration of their stay through welcoming them upon arrival to the hotel, recommending hotel and local amenities.

Work Performed:

The Concierge will be tasked with the following duties, responsibilities, and assignments:

Provide professional, friendly and engaging service in accordance with Atrium's service standards; Recommend hotel amenities, local attractions and any other events that may be of interest to them; Assist guests with mail, messages, and any plans or arrangements they require; Focus attention on guest needs, remaining calm and courteous at all times in keeping with Atrium's Core Values; Assist guests regarding hotel facilities in an informative and helpful way; Assist guests with any needs related to services of the Business Center; Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; Clean and disinfect public areas; and Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Six (6) months prior Customer Service experience

Preferred Prior Experience:

Hospitality industry experience

Preferred Education:

High School Diploma or equivalent

Preferred Licenses/ Certification:

Valid state driver's license and adhere to all company guidelines regarding moving violations.

Required Technology:

Use computers and computer systems (including hardware and software) to enter data, or process information

Physical:

Lift a minimum of 50lbs rarely and 15lbs occasionally


Able to stand and/or walk for duration of schedule shift

Other:

Ability to effectively communicate and interact with guests


Flexible to working days, early mornings, evenings, nights, weekends and holidays


At Atrium Hospitality, you're a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with

competitive pay, great benefits, and exciting perks

to support you on and off the job.


Including:


?

Daily Pay

- Get paid when you need it

?

Exclusive Travel Discounts

- Save big at Marriott and Hilton properties

?

401k Plans

- Invest in your future

?

Comprehensive Medical Insurance

- Your health matters to us

?

Additional Property-Specific Perks

- Because every location has something special to offer


But we don't just offer jobs-we help you build

careers.

With

internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide,

you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales. Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.