Job Description

Concierge Manager - Salons by JC West Palm Beach

Are you an outgoing, results-driven professional who thrives on building connections, inspiring others, and fostering a vibrant, supportive community? Do you enjoy working in a dynamic environment where your creativity, social networking expertise, and exceptional customer service skills can make a real impact? If so, we want you on our team!
At

Salons by JC West Palm Beach

, we are more than just a salon suite business--we are a family-driven organization dedicated to helping beauty professionals succeed. Our Concierge Manager plays a pivotal role in shaping our community, ensuring every salon suite owner feels supported, empowered, and set up for success.

What Makes You a Great Fit?

People-First Mentality:

You genuinely enjoy connecting with people, understanding their needs, and creating meaningful relationships that lead to long-term success.

Inspiring Communicator:

Your energy, enthusiasm, and ability to engage make you a natural at fostering a thriving, positive environment.

Customer Service Excellence:

You anticipate needs, proactively solve problems, and consistently deliver an exceptional experience to our salon suite owners and their clients.

Social Media Expertise:

You are savvy with Meta platforms, Facebook, Instagram, Pinterest, LinkedIn, and Google, leveraging them strategically to enhance brand visibility, engagement, and community building.

Creative Problem Solver:

You think outside the box to find innovative solutions that drive results and contribute to the overall success of the salon.

Key Responsibilities

Be the

primary point of contact

for our Salon Suite Owners, ensuring their needs are met and their businesses flourish.

Conduct engaging tours

for potential tenants, making them feel excited and confident about joining our community.

Cultivate a strong salon culture

, fostering relationships and communication among suite owners to create a collaborative, inspiring atmosphere.

Manage and execute social media strategies

, ensuring high-quality, consistent, and engaging content that attracts, retains, and grows our audience.

Provide seamless customer service

, acting as a trusted advisor and resource for our salon suite owners.

Handle operational and administrative duties

, including answering phones, responding to emails, and ensuring a welcoming environment for guests.

Monitor and report key performance metrics

, tracking engagement, leasing activities, and other vital business indicators.

Oversee financial responsibilities

, including rent collection, deposits, and light bookkeeping.

Maintain salon aesthetics

, ensuring cleanliness and an inviting atmosphere at all times.

Qualifications & Skills

Experience in

salon, spa, hospitality, or retail management

is highly preferred. Strong background in

social media strategy and online engagement

is essential. Excellent

relationship-building skills

, with a track record of fostering strong client connections.

Self-motivated, results-driven, and proactive

, with a passion for driving business success. Knowledge of

leasing and business operations

is a plus. Highly organized, detail-oriented, and able to

manage multiple priorities

in a fast-paced environment.

What We Offer

A

competitive salary and benefits package

that recognizes and rewards your contributions. A dynamic,

supportive team environment

where you can grow and thrive. The opportunity to

make a direct impact

on the success of our salon suite owners while working in a creative, inspiring industry.
If you are ready to bring your energy, passion, and expertise to our team, we'd love to hear from you!

Apply today and become a key part of the Salons by JC West Palm Beach family.

Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 - 45 per week
Benefits:
401(k) 401(k) matching Paid time off
Schedule:
Monday to Friday Weekends as needed
Shift availability:
Day Shift (Required)
Work Location: In person