Job Description

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. In this position, you would share information in person or on the telephone, perform general clerical and light administrative duties. You would be expected to ensure that residentsxe2x80x99 privacy, rights, and safety are maintained at all times.On-call availability is variable, such as on weekdays, weekends, and holidays. The front desk is open from 8:00 a.m. to 8:00 p.m., seven days a week. You would not be expected to work more than 8:00 hours per day if needed.Hourly: $21.00-$25.57, depending on experienceA day in the life may include:

• Greeting residents, potential residents, families, visitors, and vendors while managing both external and internal calls, taking and communicating messages
• Providing an overview of community information to those inquiries in support of the marketing and sales efforts
• Assisting with resident services such as transportation, mail and deliveries, and the coordination of visitors.

To be successful in the role, you would have:

• Prior customer service experience
• Prior clerical/administrative work experience
• Computer skills such as using Microsoft suite and desktop publishing software, using internet applications, faxing, copying etc.
• High school diploma or equivalent
• Availability that may include evenings, weekends & holidays

What's in it for you?As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here:

Part-Time/Per Diem Team Members:

• Medical benefits starts the 1st of the month following your start date
• Matching 401(k)
• $25+tax per line Cell Phone Plan

The Terraces of Los Gatos