Who Are We?
The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St. Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100 years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company the best place in the Twin Cities to build a career.
Under the direction of the Regional Director of Operations and functionally reporting to Quality Director ISC, this role plans, coordinates, and directs the regional quality program in alignment for the TTC enterprise quality management system and best practices. These systems are designed to ensure the production of products consistent with established standards by performing the following duties personally or through subordinate Quality Managers, Supervisors and/or quality staff for all facilities in their region of responsibility for The Toro Company.
What Will You Do?
Leads, motivates & empowers all Quality Management personnel at all regional locations.
Responsible to ensure compliance of materials and processes to specifications and regulatory bodies like ISO and other certifications.
Delivers results that meet quality and facility objectives and goals utilizing metrics such as supplier PPM, factory DPMO, CoPQ (Cost of Poor Quality) and other identified Key Process Indicators (KPIs).
Provides leadership for the development of a culture and environment focused on quality.
Develops and implements standard processes aligned with TTC\xe2\x80\x99s enterprise-wide Quality Management System utilizing best practices like Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA), control plans, process control and Supplier Quality Assurance (SQA) processes.
Promotes utilization of statistical and problem-solving techniques.
Creates and implements inspection criteria and procedures and equipment.
Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
Responsible for maintaining relationships within the business, customers, and suppliers to maximize profit potential and ensure efficiency and ensure compliance to enterprise quality standards.
Coordinates objectives with production procedures in cooperation with other plant operations managers to maximize product reliability and minimize costs.
Applies total quality management tools and approaches to analytical and reporting processes within each department.
Plays active role on quality management teams within organization.
Designs and implements quality training programs to key personnel in conjunction with managers.
Investigates customer escapes regarding manufacturing quality and responsible for corrective actions and responses.
Champions a positive employee environment by promoting open communication, engagement and development of team members. Promotes a culture of trust, flexibility, teamwork and inclusiveness, ensuring all relevant functions are included in decision making processes as part of continuous improvement, problem solving and projects.
Selects competent talent and supports the development of their future potential. Ensures effective training and performance management of the teams.
Oversight and responsibility to ensure site maintains adherence to Quality KPIs and takes timely action to address adverse trends and deviations. Continuously monitors and partakes in global forums to assess opportunities for improvement.
Has a strategic view in identifying global alignment and developing strategies for best-in-class practices and benchmark against industry leaders and regulatory requirements for the Quality function. Stays up to date on new laws, regulations and industry trends affecting the company and assists in developing policies and training as needed.
What Do You Need?
SUPERVISORY RESPONSIBILITIES
Manages Quality Managers at regional manufacturing sites. Carries out supervisory responsibilities in accordance with the organization\'s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
Bachelor\xe2\x80\x99s degree in Mechanical, Quality, or Industrial Engineering OR equivalent experience.
May also have an Advanced Degree in a related field and minimum 7 years\xe2\x80\x99 experience
Demonstrated leadership experience
ISO 9000 Quality Management System experience preferred
CERTIFICATES, LICENSES, REGISTRATIONS
Ability to qualify for American Society of Quality (ASQ) certification levels.
OTHER SKILLS AND ABILITIES
Good oral and written communications skills.
Basic knowledge of Microsoft Suite of applications.
Knowledge of SAP and Windchill preferred.
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to travel up to 25%
What Can We Give You?
At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at our Bloomington, MN HQ location a variety of perks, including:
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