Job Description

Location: Memphis, Birmingham or Raleigh preferred; will consider candidates located in Florida, Tennessee, Georgia, Alabama, North Carolina, South Carolina and New Orleans.

SUMMARY

The Consumer Team Leader is primarily responsible for administering Credit Assurance Services\xe2\x80\x99 (CAS) Consumer Review program and leading the Consumer Credit Review team to review and monitor risks in the Consumer loan portfolio and credit processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Adhere to CAS Consumer Review policies and procedures.
• Help determine annual Consumer Review scope, monitoring plan, and review plan.
• Monitor Consumer loan origination quality and asset quality, changes to policy and procedures, and changes or identified weaknesses in credit processes.
• Perform examinations and continuous review of Consumer loan products, credit processes, and Consumer Quality Control department.
• Communicate CAS monitoring and review results with respective units and/or management via written reports and oral presentations.
• Identify key issues, recommend corrective action, and collaborate with respective units and/or management to ensure satisfactory remediation.
• Develop and maintain productive internal client and staff relationships through individual contacts and group meetings.
• Pursue professional development opportunities and complete required training.

SUPERVISORY RESPONSIBILITIES

• Assist with directing, coordinating, and evaluating CAS Consumer Review staff in accordance with the organization\xe2\x80\x99s policies and applicable laws. Responsibilities may include assistance with interviewing, hiring, and training associates; planning, assigning, directing, and reviewing work; and appraising overall job performance.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

• Bachelor (4-year college) degree and 8-10 years\xe2\x80\x99 experience
• Prior Consumer credit review and/or underwriting experience
• Excellent oral and written communication skills

COMPUTER AND OFFICE EQUIPMENT SKILLS

• Microsoft Office suite

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

• None required

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More --

About Us
First Horizon Corp. (NYSE: FHN), with $89.1 billion in assets as of December 31, 2021, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation\'s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor\xe2\x80\x99s legal duty to furnish information. 41 CFR 60-1.35(c)

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