Job Description

JOIN AFFCU in 2023!

We take care of our people: Joining AFFCU is the career move to make in 2023! AFFCU offers FREE Health and Dental Coverage for you as an employee, as well as a GENEROUS Paid Time Off (PTO) bank for rest and relaxation away from work! We also offer all paid days off for Federal holidays!

Role:

The Consumer Loan Processor provides member service by assisting members with online and Financial Service Centers originated loans. Ensures all indirect loan packages are following AFFCU\'s Indirect Lending Program and funds indirect and direct loans for the Lending department.

What you will be doing:

• Responsible for communicating loan approval or denial decisions to members and non-members. Obtains borrower\'s signature on all applicable documents after any underwriting conditions have been met.
• Reviews online originated loan applications to verify that information is complete.
• Responsible for contacting borrower to verify the borrower\'s information, discuss finance options and other related AFFCU ancillary product offerings. Also responsible for gathering missing information or documentation before submitting to underwriting for review.
• Use the credit report to identify opportunities to assist the member with financial solutions.
• Accurately calculates and distributes loan proceeds for approved loans loan products including AFFCU VISA credit cards.
• Reviews loan packages to ensure all applicable documents are received and verified for accuracy.
• Funding of indirect auto loan packages including, calculating, and distributing loan proceeds and dealership reserves, preparing loan packages for imaging, and other applicable duties.
• Responsible for contacting dealership personnel to obtain missing documents and information.
• Contact members to complete a welcome aboard call to verify the borrower\'s information, discuss finance terms, insurance, and other related AFFCU products as well as gathering missing information or documentation.
• Provides excellent service to internal, external third-party vendors and to members.
• Maintains a positive working relationship with Indirect dealerships, credit analysts and other AFFCU departments.
• Monitors various loan queues to ensure loan applications are expediated through the consumer loan origination process.
• Provides support to employees and members concerning lending policies and procedures.
• Performs other job-related duties as assigned.

What you\'ll bring along:

• (1) Bachelor\'s Degree, or (2) completion of a specialized certification of licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
• 2+ years of experience in Indirect Lending.

PI222077374

AFFCU