Job Description

Provide administrative and customer support for the Sales and Catering operations by the input and maintenance of bookings and other related information and by facilitating customer requests.

Job Functions

• Utilizing the computer, input all Sales/Catering accounts, bookings, profiles, reservation information, rooming list changes, block requests, and finalize group prospectus sheets.
• Update convention service requirements in client files and maintain contact with customers.
• Communicate changes to appropriate departments to ensure client satisfaction.
• Update function book with any changes, additions, and deletions.
• Communicate effectively with clients relative to events, meetings, and catered events.
• Coordinate workflow between clerical staff, management, and convention porters to ensure customer satisfaction.

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Position Description:

Provide administrative and customer support for the Sales and Catering operations by the input and maintenance of bookings and other related information and by facilitating customer requests.

Job Functions

• Utilizing the computer, input all Sales/Catering accounts, bookings, profiles, reservation information, rooming list changes, block requests, and finalize group prospectus sheets.
• Update convention service requirements in client files and maintain contact with customers.
• Communicate changes to appropriate departments to ensure client satisfaction.
• Update function book with any changes, additions, and deletions.
• Communicate effectively with clients relative to events, meetings, and catered events.
• Coordinate workflow between clerical staff, management, and convention porters to ensure customer satisfaction.

Position Requirements:

Job Specifications

• Must be at least 21 years of age.
• Prior experience in planning and executing banquet events preferred.
• Must have excellent communication and interpersonal skills.
• Must be able to effectively resolve guest issues.
• Must be a strong typist and computer literate with working knowledge of Microsoft Office products.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Boyd Gaming