Job Description

Title: Corporate Training Group Representative

Department: Corporate Training Group

Campus Location: Arnold/Main Campus

Salary Range: $61,069-$76,336

Work Mode: This position requires some regular in-person presence on campus or at alternative locations, depending on business needs of the office.

Hours Per Week: 40

Work Schedule:

Position Type: Full-Time Staff, Exempt

Position Summary

The Corporate Training Group (CTG) Representative is responsible for generating new contract revenue for the College by selling credit and noncredit training and performance improvement services that meet the needs of businesses, agencies and organizations in Anne Arundel County. The CTG Representative is also responsible for the management and coordination of contract training initiatives including course development and implementation, scheduling, instructor/vendor hiring, budget development and management, coordination with other college departments and reporting, as required.

The CTG Representative reports to the Director, Corporate Training Group.

Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college\'s excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position.

In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility

Job Duties and Responsibilities

BUSINESS DEVELOPMENT AND SALES: Develops relationships with businesses and organizations and sells the services of the college to include customized training solutions, credit and noncredit programs/courses, and related business services. Researches clients/prospects, learning about their industry and business to identify short and long-term challenges they are facing. Facilitates focused discussions and meetings with management and employees to further define the client\'s/prospect\'s issues which enables the college to develop solutions to fit their needs. Assists in developing and presenting training solutions to client\'s/prospect\'s management resulting in closing sales.

CONTRACT COORDINATION AND MANAGEMENT: Coordinates and manages all aspects of contract training and business services including, but not limited to, the following: course development and scheduling, budget development, instructor/vendor recruitment and hiring, client communication and reporting, as required.

ENROLLMENT MANAGEMENT: Assists with daily operations associated with program/course delivery i.e., purchasing of supplies. Implements strategies to achieve departmental and school enrollment and revenue goals. Conducts regular assessments of courses and instructional environments to ensure consistent high-quality. Works collaboratively with AACC staff and faculty to recruit, hire, orient and evaluate faculty and trainers delivering content in unique and innovative training.

COMPLIANCE: Assures compliance of programs with accrediting organizations, regulatory agencies, college policies relevant state regulations and any specific licensure or certification requirements.

LEARNING OUTCOMES ASSESSMENT: Assists the Director to assure that courses and program outcomes follow best practices including identifying and achieving specific measurable outcomes and college competencies. Implements strategies based on results to continuously direct course improvement and promote student achievement.

OTHER DUTIES: As assigned by Director, Assistant Dean or Dean.

Required Qualifications:

Bachelor\'s degree or higher

Minimum three years of increasingly responsible experience in consultative and solutions selling techniques, contract negotiations, and/or contract coordination and management.

Demonstrated ability to work with various levels of business clients.

Ability to function with minimal supervision with attention to details and deadlines including the ability to work a flexible schedule and travel to accommodate the needs of the program.

Ability to multi-task and manage multiple priorities simultaneously.

Excellent oral, written communication and presentation skills. Strong customer service and problem-solving skills.

Demonstrated commitment to creating an inclusive environment and the ability to deal tactfully with all internal and external constituents.

Preferred Qualifications:

Master\'s degree preferred.

Ability to utilize college-standard word processing, spreadsheets and database systems at an intermediate level.

Anne Arundel Community College