Job Description

Job SummaryDo you desire a position where you make a difference in people\'s lives and serve justice? If so, the place to find that dream job is with the Mohave County Superior Court and Probation.About the Mohave County Courts and ProbationThe Mohave County Courts and Probation are a high-performing organization, with a collaborative team of innovators who work to improve our Courts and the services we provide. We hire people who will share our vision of making a difference in people\'s lives in the communities we serve.Customer service role that utilizes subject matter expertise and courtroom technology knowledge to provide user support to judicial staff for audio/visual devices, video conferencing systems (Zoom, WebEx, MS Teams), digital evidence and presentation technologies (Kramer, Crestron, Case Center, Biamp, Extron) for assigned courtrooms. Assists judicial staff, attorneys, and jurors in the use of courtroom technology in connecting to and resolving issues using presentation technology during court proceedings. May be requested to manage \xe2\x80\x9cvirtual\xe2\x80\x9d participants under judicial supervision. Performs daily checks and verifies functionality for all rooms including audio/visual tools and computer systems supporting courtroom and jury deliberation room processes. May also assist in person jury operations.To Apply:Note: Resumes are considered supplemental information only. Failure to complete the entire online application, including fully detailing all education and experience, will likely result in disqualification.1. Read and follow in the How to Apply tab.
2. Complete and submit the online application along with cover letter and professional resume.Position is open until filled; however, initial review of applications will begin August 19, 2024.Essential Job FunctionsClick to review job description.Minimum QualificationsREQUIRED MINIMUM EDUCATION, EXPERIENCE AND TRAINING
A High School diploma or equivalent G.E.D. Certificate and two (2) years of work experience in a customer service support role; OR an Associate\'s degree from a college, university or vocational/trade school in computer support, management information systems, or a related field, and one (1) year of work experience in a customer service support role; OR any equivalent combination of experience, training and/or education.SPECIAL JOB REQUIREMENT

• Must complete annual training as required by the Committee on Judicial Education and Training (COJET).
• Must possess a valid State of Arizona Driver\'s License at the start of employment and maintain said license while employed in this position.
• Provide acceptable driving history at no cost to the County.
• Employees are subject to immediate callout when an emergency, disaster or breach of homeland security occurs. Employees shall be available, unless excused, to ensure the court is adequately staffed during and immediately following natural and/or manmade disasters, infectious disease outbreaks, and acts of terrorism. This may require assisting other employees in the work unit in accomplishing assignments as necessary and the working of unusual, long hours over an extended period of time with infrequent breaks or rest periods. An employee who is working with an accommodation must meet with their supervisor and division head to discuss their requirement for response.

EMPLOYEE BENEFITS:Medical
Mohave County provides two options for Self Insured Medical Plan, paid by Employee & Employer, to regular employees (employees who work at least 30 hours per week). Both plan options utilize the Blue Cross Blue Shield of Arizona for in Arizona coverage, plus the Aetna Choice POS II network for out of Arizona coverage; when you need medical care, select a provider from the directory and verify the provider\'s current status as a network provider. The medical plans include pharmacy benefits.

• PLAN 1: Exclusive Provider Organization (EPO) Plan Deductible $1,200 per person deductible. Calendar Year Out of Pocket Maximum per Single Coverage is $6,300 and $12,700 for Family Coverage.
• PLAN 2: High Deductible Health Plan (HDHP) $3,250 maximum Out of Pocket for Single Coverage and $6,500 maximum Out of Pocket maximum for Family

Out of Pocket Maximum includes medical Deductible, medical Copays, Prescription Drug Deductible and Copays.TELADOCTeladoc is a healthcare option available 24 hours per day, 7 days per week, and 365 days per year for non-emergent medical conditions.
Flexible Spending Accounts (FSA)This voluntary benefit is available to all regular employees working at least 30 hours per week. This pre-tax option will reduce taxable income.

• Health care reimbursement account: up to $3,200 per year
• Dependent daycare reimbursement account: up to $2,500 per year

Health Savings Account (HSA)This voluntary benefit is available to all qualified employees who are on the High Deductible Health Plan. This pre-tax option will reduce taxable income. You may elect to contribute up to the full 2023 annual limit:

• $4,150 max employee contribution for Single coverage
• $8,300 max employee contribution for Family coverage.

DentalDental insurance is available to regular employees working at least 30 hours per week through Ameritas.

• High Option: $2,000 maximum annual benefit.High Option includes orthodontia benefit with lifetime maximum of $1,500.
• Low Option: $2,000 maximum annual benefit.

VisionVision insurance is available to regular employees working at least 30 hours per week through Ameritas. Ameritas offers access to a broad network of independent providers as well as access to out-of-network providers with two plan options available. Plan 1: EyeMed ViewPointe or Plan 2: VSP Focus.Short Term Disability
Coverage is through Ochs, Inc. - Madison NationalShort-Term Disability (STD) is insurance that replaces some of your income if an injury or illness prevents you from working. Provided by Mohave County.
Life Insurance
Coverage is through Ochs, Inc. - Minnesota Life

• Basic Life Insurance / Accidental Death & Dismemberment of $50,000
• Provided by Mohave County to regular employees working at least 30 hours per week

Optional / Voluntary BenefitsPayroll deductions are available for the following Optional / Voluntary Benefits:

• Supplemental Life Insurance is available through Ochs, Inc.- Minnesota Life Insurance Company for employees, spouse and dependent children.
• Tax Deferred Compensation Plan 457: this option is voluntary and available to all employees through ICMA-RC or Nationwide.
• Identity Theft Protection is available through IdentityForce, Sontiq for employees and eligible dependents

Retirement Systems / Long-Term Disability
Mohave County is a MANDATORY participating agency in these classification-based retirement systems:

• (ASRS) Arizona State Retirement System: Eligible employees working at least 20 hours per week for 20 weeks or more. MANDATORY contribution rate as of 07/01/2023 is 12.27% beginning on your first paycheck and is employer matched.
• (CORP) Correction Officers Retirement Plan: Employees in Adult Detention positions with the Sheriff\'s Office. Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%.
• (AOC-CORP) Administration of Courts - Correction Officers Retirement Plan: Juvenile Detention and Adult Probation (Superior Court). Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%.
• (PSPRS) Public Safety Retirement System: Employees in certain positions with the Sheriff\'s Office. Defined Benefit Tier 3 contribution amount is 9.94%. Contributions begin 90 days after first day of employment.

Additional Benefits
The following additional benefits are available to all regular employees:

• 11 Paid Holidays
• Payroll direct deposit
• Paid Time Off - vacation/sick time
• Pre-tax deduction plan
• Up to 80% of medical premiums paid by Mohave County
• Bereavement Leave

These materials were created to help you understand the benefits available to you. This is not a Summary Plan Description and is not intended to replace the benefit summaries or schedule of benefits contained within the Plan. If any provision of these materials is inconsistent with the language of the Plan, the language of the Plan will govern.01Do you have a High School Diploma or a GED?

• Yes
• No

02Please provide the name, city and state for High School and colleges (if any) attended. Include the major course of study and the type of degree awarded for each college.03Will you accept a job that requires you to work overtime, including weekends or holidays?

• Yes
• No

04If considerable out-of-town travel is required, would you be willing and able to travel?

• Yes
• No

051. I am proficient using the following computer applications:

• A computer
• Microsoft Windows
• Outlook
• Word
• Video Conferencing, such as Zoom, Skype or Microsoft Team

06Describe your experience in implementing technology to improve operational efficiency.07By checking yes, I hereby certify that I have read and understand the Superior Court Application Instructions outlined in the job announcement.

• Yes
• No

08By checking yes, I hereby certify that the facts set forth in my application are true, correct and complete to the best of my knowledge and belief. I am aware that should investigations disclose misrepresentation, falsification, or willful omission, my application may be rejected or removed from consideration and I may be dismissed from employment and disqualified from employment with Superior Court. I authorize the Superior Court in Mohave County (hereinafter "Court"), and any agent acting on its behalf, to conduct an inquiry into any information related to my potential or continued employment with the Court and authorize the release of any such information, including but not limited to, any criminal conviction on my record. I hereby release from liability the Court and its agents acting on its behalf for seeking, gathering, and using such information as may be allowed by law, and all other persons, employers, corporations or organizations for furnishing such information. I recognize that any and all inquiries made by the Court and any agents action on its behalf and any and all verbal or written statements gathered therefrom shall remain solely the property of the Court. I also understand that, if accepted for employment, I shall be required to sign a Loyalty Oath in addition to providing proof of identity and eligibility to work in the United States in compliance with the Immigration Reform and Control Act of 1986 as a condition of receiving any compensation from the Court.

• Yes
• No

09By checking yes, I understand that my initial and/or continued employment with the Court is contingent upon successful completion of fingerprinting and a criminal background investigation. I understand that depending upon the position for which I am applying additional tests including a pre-employment drug screen, credit check, polygraph examination, and psychological evaluation may also be required for initial and/or continued employment with the Court. I understand that the terms of my employment, including working conditions, compensation, benefits, hours of work, work schedule, job assignment and location will be determined and/or changed within the discretion of the Court and pursuant to applicable policies.

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