Job Description

DriveTime Needs a Bridgecrest Credit Bureau Advisor!

What\'s under the hood:

Headquartered in Tempe, Arizona, DriveTime is the largest privately owned used car sales and finance company in the country. With more than 145 dealerships, 3 operations centers and 16 reconditioning centers across the nation, our 4,000+ employees are focused on getting the right customer in the right car, at the right terms. With over 25 years of industry experience, and our dedication to streamlining the purchase process, we\'re redefining what it means to buy and finance a used car.

Bridgecrest, the finance side of the business, is part of the DriveTime family. As a direct service provider for DriveTime and other partners, Bridgecrest is committed to ensuring the success of each customer along their path to vehicle ownership.

That\'s Nice, But What\'s the Job?

In short, The Credit Bureau Advisor is responsible for answering Direct and Indirect disputes pertaining to credit reporting. You will review disputes for inaccuracies and make any necessary adjustments per FCRA guidelines.

In long, the Credit Bureau Advisor:

• Responds to Indirect disputes in a timely fashion while maintaining a high level of quality assurance.
• Process\'s fraud/identity theft claims
• Manages departmental email box and postal mail by prioritizing and processing disputes.
• Anticipates, quantifies, and helps to resolve problems and issues.
• Ensures all time sensitive deadlines are met.

So What About the Perks? Perks matter.

• Medical, Dental and Vision. DriveTime pays a nice chunk of your premiums to keep the cost as low as possible for our employees.
• Tuition Reimbursement. We encourage growth and development, not only in your career with us but also your formal education.
• 11 days of PTO, 6 paid Holidays and 2 Floating Holidays. Because who doesn\'t love time off?
• Benefits like 401(k), company paid life insurance, short and long-term disability.
• Casual Dress. Come dressed in jeans (you\'ll fit right in with the rest of us).
• Game Room & Onsite Gym. Each site has a unique space for you to relax and unwind by pumping some iron, playing some ping pong, foosball, video games or just catching up with friends.
• Wellness Program. We want our employees to be the best versions of themselves. That\'s why we offer a Wellness Program that includes B12 shots, teeth cleanings, biometric screenings and much more!
• Growth opportunities. DriveTime takes a lot of pride in promoting from within. Over 80% of our current leadership has developed internally.

So What Kind of Folks Are We Looking for?

• Excellent verbal and written communication skills. Must possess excellent verbal and written communications skills, typing skills and windows-based skills, Excel, and Word.
• Fantastic problem solver and multitasker. Your job is not only to find the problem, but more importantly, find the solution. Excellent ability to maintain composure with customer while striving toward superior customer service.
• A mind for the details. Okay we know "detail-oriented" is on about every job description - but we really mean it! Must be self-motivated and detail oriented with strong decision-making skills.
• Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together.
• Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must. Skilled at multi-tasking and prioritizing effectively.
• Passionate and goal oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. Strong leadership skills, strong ability to identify areas of opportunity and be responsive to address these needs.

The Specifics.

• $19.00/hour
• High School Diploma or GED required.
• Monday-Friday (7-4pm/8-5pm)

And when it comes to hiring, we don\'t just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Hiring is contingent upon successful completion of our background check and drug screen process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

DriveTime