Job Description

Description:

Tramec Sloan Holland is a part of the Tramec Sloan family, which has facilities located throughout the United States. Along with competitive pay and a bonus program, we offer medical & RX, dental, vision, company paid life insurance, company matching 401(k), company matching HSA, paid vacations, 10 paid holiday\'s, EAP, gym credit, $1,000 perfect attendance bonus, $500 referral bonus, company paid uniforms, RX safety glasses program, work boot program, tuition reimbursement, internal training opportunities, plus much more!

Welcome to the role of Credit and Collections Specialist! In this role, you will be responsible for ensuring the successful collection of payments from our customers. You will be responsible for evaluating customer creditworthiness, setting up payment plans, and maintaining accurate financial records. Utilizing your strong communication and problem-solving skills, you will be the go-to person for managing customer financials. This is an exciting opportunity to join our team, and we look forward to you bringing your expertise and enthusiasm to this role.

Job Responsibilities

• Monitor customer accounts for non-payments, delayed payments, and other irregularities
• Evaluate customer creditworthiness and set credit limits
• Review customer accounts and contact customers to discuss payment plans
• Investigate and resolve customer queries
• Resolve customer complaints regarding billing or payment issues
• Track delinquent accounts and initiate collection proceedings
• Review credit applications and recommend approval
• Maintain customer records and contact information
• Provide customer service assistance as needed

• High School or Equivalent degree. Associates degree or higher a plus, but not required
• Professional experience in credit and collections strongly preferred
• Proficient in Microsoft Office Suite and other accounting software applications
• Experience with Epicor ERP strongly preferred
• At least 2-3 years of experience in credit and collections
• Working knowledge of accounts receivable and accounts payable
• Ability to work in a fast-paced environment
• Strong organizational and problem-solving skills
• Ability to handle multiple tasks simultaneously
• Attention to detail and accuracy in work

Tramec LLC