Job Description

Are you a customer service professional looking for a new opportunity with an established company committed to employee development? Do you enjoy deepening customer relationships ensuring a seamless service experience? Do you delight in troubleshooting and persevering to solve customers\' support needs while working alongside of a team of dynamic service professionals? Join our team and work with an established award-winning security system industry leader and earn more!

Our client monitors \xe2\x80\x9cBest-in-Class\xe2\x80\x9d security systems. In this position, the Customer Care Specialist will travel to various client sites, all focusing on the local school districts. This position will only work with schools as their clients, to ensure their security needs are met.

As a trained expert of our client\xe2\x80\x99s security products, this position ensures that clients work comfortably with their security technologies. This position requires regular communication over the phone, via email and in-person. The ideal candidate will work with the company\xe2\x80\x99s team to reduce customer roadblocks and encourage customer satisfaction. Regular driving on daily basis is required for this position, spending most of the work day out of the office after starting your shift in-office.

An ideal candidate has\xe2\x80\xa6.

• A high school diploma or equivalent
• One year of customer service experience
• Any experience working in schools is a plus
• A team-oriented, upbeat personality
• Ability to exercise judgment and make decisions
• Ability to communicate effectively
• Professional manner and appearance
• Computer and math proficiency
• Reliable transportation
• Ability to drive to various clients within North Seattle to Bellingham daily

Offering:

• Competitive hourly base salary - Starting base pay between $20-$21/hour plus commissions. The average Customer Care Specialist can earn over $50,000 per year with commissions.
• Generous paid time off plan
• Medical and dental insurance
• 401K with company match
• Paid holidays
• Cell phone and laptop
• Monthly Bonus Opportunities
• Vehicle mileage reimbursement
• Continued education assistance
• Great training

We have over 40 years of industry-leading experience and locally run offices throughout Oregon, Washington, and Idaho. Our local ownership and management ensures business\xe2\x80\x99 security needs are taken care of by people familiar with the area. Rather than rely on a rotating door of subcontractors, our client trains their employees to be experts on products.

AlignHR Oregon