We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities
Communicate with customers via phone, email, and chat
Assist customers with inquiries, orders, and issue resolution
Utilize computerized systems for tracking, information gathering, and troubleshooting
Perform data entry and maintain customer records accurately
Provide sales support and promote products or services when applicable
Skills
Excellent phone etiquette and communication skills
Ability to type efficiently and accurately
Experience in a call center or customer service environment is a plus
Proficiency in multilingual communication is an advantage
Strong customer support skills with a focus on client services
Job Type: Full-time
Pay: $17.10 - $17.69 per hour
Benefits:
Health insurance
Shift:
Day shift
Ability to Commute:
Smyrna, DE 19977 (Preferred)
Ability to Relocate:
Smyrna, DE 19977: Relocate before starting work (Required)
Work Location: In person
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