Job Description

Your Responsibilities

Join us as an Agent and work with our Customer Service leaders and our team to support the launch of Raisin\'s platform in the United States.
Our international team of highly skilled professionals wants to welcome you to an exciting and rewarding work environment. The talented members of this team will be expected to grow into taking on new challenges as the U.S. business grows and more opportunities become available. The core responsibilities include:

• Learn about our platform, business model, and systems.
• Answering consumer questions across voice and digital channels.
• Supporting our platform\xe2\x80\x99s banking functions.
• Working across teams to creatively solve problems and complete projects.

Your Profile

• Interest in Financial Services / FinTech.
• A genuine interest in solving problems and helping others.
• Compatibility with a remote work environment.
• Preferred candidates will understand deposit products, payments, and/or banking.

If you are articulate, analytical, self-motivated, dedicated, and innovative and a team player who believes in core values of transparency, honesty, and care for your fellow team members, join us now!

Join our mission, join our team - and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, who are at the heart of our success.

As part of our US team, you will benefit from:

• Flexible working hours and 28 vacation days.
• Personal training budget of $2,000 and 4 full training days per year.
• Access to Udemy and Babbel for continuous learning.
• Company 401k contribution of 5%.
• Healthcare coverage contribution, including medical, dental and vision.
• Commuter benefits and flexible working from home policy.
• Regular team events and yearly Summer and Winter Party.
• At the moment, our opening is only available for residents of Utah.

About us

We are Raisin, a dynamic and fast-growing fintech company that is a trailblazer for open banking in the savings and investments space.

As one of the most successful European fintech companies, we build award-winning marketplaces to help customers gain better access to competitive savings, investment, and pension products. Combined, our brands Raisin, WeltSparen, SaveBetter and Zinspilot, serve over half a million direct customers from over thirty European markets and the U.S.

Additionally, we partner with more than 400 banks and financial services providers to help them source stable and secure deposit funding and also enable them to offer third-party products to their customers.

We are backed by renowned international investors such as Deutsche Bank, Goldman Sachs, Greycroft, Headline/e.ventures, Index Ventures, Kinnevik, PayPal Ventures, Thrive Capital, Top Tier Capital Partners, Ribbit Capital, and Vitruvian Partners, as well as Peter Thiel.

We are headquartered in Berlin, and also have offices in Frankfurt, Hamburg, Munich, London, Madrid, Manchester and New York. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Raisin GmbH