Customer Service Clerk Arts & Crafts Center

Honolulu, HI, United States

Job Description


Summary

This position is assigned to the Non-Appropriated Fund (NAF) Community Programs (N922) Branch; Morale, Welfare, and Recreation (MWR) Recreational Fleet and Family Readiness Support Services (N94); Commander, Navy Region Hawaii, at Joint Base Pearl Harbor Hickam (JBPHH), Honolulu, HI. The purpose of this position is to provide customer service to patrons as well as to perform a variety of duties in support of the MWR community recreation program; located at Hickam Arts & Crafts Center.

Overview

  • Accepting applications
Open & closing dates

11/17/2023 to 11/30/2023

Salary

$15 - $15 per hour

Pay scale & grade

NF 2

Location

1 vacancy in the following location:

Remote job

No

Telework eligible

No

Travel Required

Occasional travel - You may be expected to travel for this position.

Relocation expenses reimbursed

No

Appointment type

Permanent -

Work schedule

Intermittent - Flexible Scheduled (0-40 hours per week)

Service

Competitive

Promotion potential

None

Job family (Series)

Supervisory status

No

Security clearance

Drug test

No

Position sensitivity and risk

Trust determination process

Announcement number

24213

Control number

761528500

This job is open to

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

The incumbent is involved in one or more recreational activities such as military or community center activities; outdoor recreation; craft and hobby shops; athletics, fitness and sports programs; music and theater and/or other similar MWR recreational services. Performs a full range of services such as: assisting customers, taking special orders, providing layaway services, following up on delinquent payments, making refunds or adjustments, resolving routine complaints, and any other customer service related duties or transactions. May operate cash register, receive payment, and make change. Assist in the maintenance of pertinent records and logs relating to customer service transactions. Performs other related duties as assigned.

Requirements

Conditions of Employment
  • Must pass all applicable records and background check.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possess the following:

Must be able to learn MWR policies, rules and regulations involving the work area, and have the ability to communicate orally and in writing. Must have knowledge of basic mathematics. Six months experience in a related recreational activity is desired. Applicants with knowledge of arts and crafts related merchandise and have a valid driver\'s license are preferred.

*** Must be available to work Tuesday - Saturday between the hours of 9:15 a.m.-6:15 p.m. ***

Education

This position does not have a positive education requirement.

Additional information

Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee\'s eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
  • Benefits

Federal government of the United States

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Job Detail

  • Job Id
    JD4360226
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $15 per hour
  • Employment Status
    Permanent
  • Job Location
    Honolulu, HI, United States
  • Education
    Not mentioned