Customer Service Rep
Anchorage, AK, United States
Job Description
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The Pet Stop is looking for an experienced Customer Service Representative. The ideal candidate will have veterinary experience and enjoy working in a fast-paced environment. At The Pet Stop, we value the importance of the relationship between our clients and their furry family members and strive to treat everyone like our own family. Customer Service Representative The Pet Stop has been a mainstay of the Anchorage veterinary community since 1985. We believe in providing top-tier veterinary care as well as providing our team members with the opportunity for professional development. We want our team to be happy, feel fulfilled and enjoy coming to work. If that sounds good to you, please keep reading! As a CSR, you will be the face of our hospital. You will be first the first face clients see when they arrive, and the last person clients see when they are leaving. You should be comfortable with multiple phone lines, email, faxes, invoicing and assisting with call backs, questions, and general knowledge. Main Responsibilities:
- Answering phones
- Making appointments
- Filtering and directing questions and concerns to/from the medical team
- Assisting where needed
- Stocking
- Keeping reception area clean and welcoming
- Good time management skills
- Great customer service
- Experience with de-escalation tools
- Able to work in a fast-paced environment
- Empathy and compassion
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Job Detail
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Job IdJD4385794
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAnchorage, AK, United States
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EducationNot mentioned