Customer Service Rep(06254) 1823 S Nevada

Colorado Springs, CO, United States

Job Description


ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That\'s right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, variable hours. You\'ll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino\'s Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We\'re growing so fast it\'s hard to keep up, and that means Domino\'s has lots of ways for you to grow (if that\'s what you want), perhaps to management, perhaps beyond. Whether it\'s your hobby, main-gig, or supplemental job, drop us a line. We\'re bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino\'s franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino\'s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino\'s Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
\xc2\xb7 Operate all equipment.
\xc2\xb7 Stock ingredients from delivery area to storage, work area, walk-in cooler.
\xc2\xb7 Prepare product.
\xc2\xb7 Receive and process telephone orders.
\xc2\xb7 Take inventory and complete associated paperwork.
\xc2\xb7 Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
\xc2\xb7 Ability to comprehend and give correct written instructions.
\xc2\xb7 Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
\xc2\xb7 Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
\xc2\xb7 Must be able to make correct monetary change.
\xc2\xb7 Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
\xc2\xb7 Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
\xc2\xb7 Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
\xc2\xb7 In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
\xc2\xb7 Sudden changes in temperature in work area and while outside.
\xc2\xb7 Fumes from food odors.
\xc2\xb7 Exposure to cornmeal dust.
\xc2\xb7 Cramped quarters including walk-in cooler.
\xc2\xb7 Hot surfaces/tools from oven up to 500 degrees or higher.
\xc2\xb7 Sharp edges and moving mechanical parts.
SENSING
\xc2\xb7 Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
\xc2\xb7 Depth perception.
\xc2\xb7 Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.QualificationsMust be 16 years or older.Additional InformationPHYSICAL REQUIREMENTS , including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
\xc2\xb7 Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
\xc2\xb7 Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3\' x 1.5\'.
\xc2\xb7 Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
\xc2\xb7 Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
\xc2\xb7 Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
\xc2\xb7 Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
\xc2\xb7 To move trays which are placed on dollies.
\xc2\xb7 A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
\xc2\xb7 Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
\xc2\xb7 Forward bending at the waist is necessary at the pizza assembly station.
\xc2\xb7 Toe room is present, but workers are unable to flex their knees while standing at this station.
\xc2\xb7 Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
\xc2\xb7 Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
\xc2\xb7 Reaching is performed continuously; up, down and forward.
\xc2\xb7 Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
\xc2\xb7 Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
\xc2\xb7 Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
\xc2\xb7 Eye-hand coordination is essential. Use of hands is continuous during the day.
\xc2\xb7 Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
\xc2\xb7 Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
\xc2\xb7 Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
\xc2\xb7 Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Domino\'s Pizza

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Job Detail

  • Job Id
    JD4391583
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Colorado Springs, CO, United States
  • Education
    Not mentioned