Job Description

We are on the search for hard-working individuals that are looking for a great entry-level Customer Service Representative position with real growth opportunities!

Our goal is to cultivate and maintain true partnerships with xour clients and consumers. We\xe2\x80\x99ve become the nation\xe2\x80\x99s largest business consulting firm due to our winning mentality, honesty, transparency, and drive for success. Those same traits are exactly what we look for in our entry-level Customer Service Representative. We prefer to train and develop our Customer Service Representatives for maximum performance. We are committed to delivering the highest caliber of service that will benefit our clients and customers. Unlike large corporate firms, we commit to individualized attention that uniquely positions us to increase consumer retainment and bridge the gap between our competitors.

Duties as an Customer Service Representative:

Collaborate with management staff to stay updated on new products, services, sales promotions, and policies

Interact with customers in a friendly and professional manner while actively listening to their concerns

Provide effective solutions and support to ensure that no customer is left dissatisfied

Handle confidential customer information with sensitivity and discretion

Greet, qualify, recommend products/services and close every customer

Suggest areas of improvement to management staff to increase consumer satisfaction

Requirements as an Customer Service Representative:

High School Diploma or GED

Experience in customer service, retail, or sales

Ability to multi-task and focus in a fast-paced environment

Positive attitude and the ability to be patient while communicating with customers

Team player who can work independently

Outstanding service orientation and strong interpersonal skills that create positive relationships with fellow team members and customers

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