Customer Service Representative
Columbia, SC, United States
Job Description
Shift and Pay
- M - F 8a-5p (flexible hours)
- $15.50 per hour
- Option for hybrid schedule after training
- Develop in depth knowledge of the products and services offered through our client
- Ensure a warm, caring and friendly client experience is provided in every interaction
- Ensure all requests and complaints are addressed in a timely manner and the client is kept informed of progress and final resolution.
- Identify root causes of recurring issues.
- Must have the capacity to use good judgment in handling stressful situations and the ability to deal with conflict.
- Must have excellent communication and organizational skills and be able to understand both written and oral instructions.
- Customer service experience (prior call center experience is preferred)
- Excellent computer and typing skills
- Ability to listen to customer needs/complaints and quickly decide how to remedy problems
- Criminal background check required
TRC Staffing is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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Job Detail
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Job IdJD4318087
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$15.5 per hour
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Employment StatusPermanent
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Job LocationColumbia, SC, United States
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EducationNot mentioned