Job Description

Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our clients, ensuring their needs are met and their experiences are positive. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to handle various tasks efficiently in a fast-paced environment.

Responsibilities

Provide outstanding customer support. Assist clients with inquiries, complaints, and requests while maintaining a positive attitude. Process sales transactions accurately and efficiently, including cash handling and data entry tasks. Analyze customer feedback and data to identify trends and areas for improvement. Communicate effectively with clients to understand their needs and provide appropriate solutions. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance client services and improve overall customer satisfaction.

Skills

Proven experience in customer support or client services, preferably in person. Some sales skills with the ability to upsell products or services when appropriate. Excellent verbal and written communication skills; bilingual abilities are a plus. Ability to analyze information effectively to resolve issues promptly. Strong organizational skills with the ability to multitask in a busy setting. Experience in cash handling is preferred but not required.
Join us as we strive to provide top-notch service to our customers while fostering a supportive work environment for our team members!

Job Type: Full-time

Pay: $700.00 - $1,200.00 per week

Benefits:

Flexible schedule On-the-job training Professional development assistance Referral program
Shift:

Day shift
Work Location: In person