Job Description

Customer Service Representative Fueler/Washer (Job Number: 2314759 )

What\xe2\x80\x99s the Job?

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you\xe2\x80\x99ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske\xe2\x80\x94the person greeting our customers when they arrive and the one sending them off with a smile.

Why join Penske as a Customer Service Representative, you ask? It\xe2\x80\x99s simple. Maybe you\xe2\x80\x99ve always had an interest in vehicle maintenance but haven\xe2\x80\x99t had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you\xe2\x80\x99ll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.

It\xe2\x80\x99s about going above and beyond for our customers\xe2\x80\x94the way Penske goes above and beyond for you. It\xe2\x80\x99s about building meaningful relationships. It\xe2\x80\x99s about keeping our customers moving forward.

Main Responsibilities:

• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor

Why Penske is for You:

• We take pride in offering a competitive wage and great benefits.
• This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
• This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hourly rate.
• Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
• Career stability
• Opportunity for growth
• Excellent benefits, including paid time-off
• Strong, well-rounded training on a variety of OEM equipment (Penske\xe2\x80\x99s Technician Certification Program is certified as a Continuing Automotive Service Education provider)
• Advanced vehicle maintenance technology
• Location and schedule flexibility

General Requirements:

• High school diploma, equivalent, or prior work experience preferred
• Valid driver\xe2\x80\x99s license required
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer

About Penske

When you join Penske, you\xe2\x80\x99re joining a team that cares about doing its best. At each location, there\xe2\x80\x99s a strong sense of teamwork. We\xe2\x80\x99re all working together to move our customers forward. That\xe2\x80\x99s true for the 11,000 vehicle repair associates who are working at hundreds of locations across the United States.

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske\xe2\x80\x99s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Keywords: Gas Station Attendant, Vehicle Service Attendant, Fuel Island Attendant, Pump Attendant, Lot Attendant, Service Attendant, Car Wash Technician, Detailer, Porter, Lube Tech, Fueler, Lube , Washer, Fueler, Apprentice

PJ300

Work Locations : 2220 Toledo Road 2220 Toledo Road

Elkhart, IN 46516

Primary Location : United States-Indiana-Elkhart

Job : Vehicle Maintenance/Mechanics/Technicians

Penske Oracle Job (US & CA only do not edit): : PTL.Customer Service Rep

Req ID: 2314759

Penske