Do you enjoy helping others? Find fulfillment in fixing the issues of troubled customers and bringing back as mile to their face and cheerfulness to their voice? Do you have a customer success first style attitude? Then our Customer Service department is the perfect opportunity for you to learn, grow, and thrive with a like-minded culture and team.Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband's rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.Position Summary: Mercury Broadband is looking for an energetic and positive personality to serve subscribers by providing product and service information, making recommendations, and providing technical support. This is an entry-level position, which we provide on the job training and teach the skills required to be promoted within the company.Location: Mission, KS
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid TrainingKey Responsibilities:
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