Job Description

Elwood Staffing is hiring for a customer service rep to take and process customer orders for a local company in Loveland, CO.

What\'s in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Customer Service Representative Details:

• Temp-to-Hire position
• $20.00 to $24.00 /hour
• Full Time work available
• First Shift (Monday through Friday from 08:00am to 04:30pm)

• Responsible for customer sales orders from order to delivery; ensure sales orders are accurately recorded while proactively managing customer expectations
• Provides liaison support between the customer, sales team and warehouse regarding order processing and changes to the orders
• Develop and maintain direct relationships with customer buyers
• Investigate and resolve all shipping issues including short-shipments, damages, mis-shipments, returned good or related product quality feedback
• Lead tracking of LTO from pre-orders to seasonal completion
• Responsible for price list management
• Responsible for customer systems and reporting portals
• Assist with development of director scorecard and responsible for updating and publishing monthly

Customer Service Representative Qualifications:

• Bachelor\xe2\x80\x99s degree in Business Administration or similar
• 3-5 years of experience in customer service or other relevant position
• Experience working with QuickBooks
• Expertise in Excel, including pivot tables, lookups and data manipulation
• Working knowledge of Microsoft Office
• Desire to be part of a small business team supporting the growth of an exciting food brand
• Must be able to accurately document information in a timely manner
• Must be able to write and speak, both clearly and effectively
• Must be able to multi-task in a fast-paced environment
• Very strong math skills required

• Applicant may be subject to a background check
• Pre-employment drug screen (Excluding THC) is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

Our commitment to you: Real People. Fast job offers. No Robots.

How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at !

Fort Collins, CO

1414 E. Harmony Rd.

Ft. Collins, CO 80525

(970) 282-4401

FortCollins.CO@elwoodstaffing.com

Qualifications

*See above for qualifications

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Our Mission

Customers are the driving force in all that we do.

Why Partner with Elwood

We believe when a company has integrity and operates honestly, everything else\xe2\x80\x94customers, success, and growth\xe2\x80\x94falls into place.

We Promise To Be...

Kind - Helpful - Respectful - Honest - Committed To Finding You Work

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