Job Description

Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. We have a role that we are looking to fill for a contract position with a top tier bank in the financial industry. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! For further information on the role, and job responsibilities, please read and apply below!

salary: $19 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: Associate

Responsibilities

• Provide day to day customer service via phone from 8:30am \xe2\x80\x93 5:00pm EST with prompt and professional responses to client and internal inquiries.
• Provide basic information/guidance relating to policies and procedures, payroll, compensation, benefits, performance management, verification of employment etc via phone (helpdesk), ticketing systems or emails.
• Partner with Talent Acquisition, Compensation, Benefits, Payroll, Mobility and Employee Life Cycle teams in the US and PR.
• Ensuring confidentiality and data protection, execution and delivery of information and services according to defined Service Level Agreement(s).

Skills * Business operations

Qualifications * Years of experience: 3 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you\'re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate\'s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad\'s client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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