Job Description

Join D&D Global in Rock Valley as a Full-Time Customer Service Representative and immerse yourself in an exciting, fast-paced environment where your problem-solving skills shine! Experience the thrill of directly impacting customer satisfaction and making a difference in their day-to-day lives. You'll be part of a dynamic team that values your input and encourages creative solutions.


Working onsite means you'll enjoy a vibrant atmosphere filled with enthusiastic colleagues who share your passion for excellence. With competitive pay ranging from $17 to $20 per hour, you'll be rewarded for your hard work and dedication. Don't miss this opportunity to thrive in a customer-centric culture that prioritizes integrity and reliability.


You will be offered great benefits such as Medical, Dental, Vision, Simple IRA Retirement Plan, Life Insurance, Health Savings Account, Competitive Salary, and Paid Time Off. Apply today and become a vital part of our family-focused, energetic team in Rock Valley!

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D&D GLOBAL: OUR STORY

D&D Global is looking for a Quality Assurance Associate to join our growing team! D&D Global is committed to building a company where our success is measured by the satisfaction of our customers, the exceptional quality of our products, and deep appreciation for our team members. At D&D Global, your ideas, experiences, and values matter to us! If you strive to do great work, excel in creative environments, thrive in teams, and live for problem solving, this is the place for you!

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MAKE A DIFFERENCE AS A CUSTOMER SERVICES REP

As a new Customer Service Representative at D&D Global, you can expect a vibrant and supportive environment where your day-to-day activities will keep you engaged and motivated. Your primary responsibilities will include responding to customer inquiries, resolving issues, and providing product information with empathy and professionalism. You'll collaborate with team members to brainstorm solutions for customer challenges, fostering a culture of teamwork and creativity. Your typical schedule will be Monday to Friday, working 8-hour days, allowing you a predictable routine. Expect to participate in team meetings where you'll share ideas and celebrate successes, along with regular training sessions to enhance your skills.


Each day will bring new opportunities to connect with customers and make a positive impact, encouraging your growth and passion for customer service in a fun and relaxed atmosphere!

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WOULD YOU BE A GREAT CUSTOMER SERVICES REP?

To thrive as a Customer Service Representative at D&D Global, several key skills will set you on the path to success. First and foremost, strong communication skills are essential; being able to convey information clearly and empathetically will enhance customer interactions. Problem-solving abilities are equally important, as you'll need to think on your feet and address inquiries or issues efficiently. Versatility is a valuable trait in our dynamic environment, where customer needs can vary widely.


A determined attitude will help you overcome challenges, while reliability ensures that customers can count on you for consistent support. Additionally, a customer-centric mindset will keep your focus on delivering outstanding service. Finally, enthusiasm for your role will contribute to a positive work atmosphere and inspire those around you. Embrace these skills, and you'll excel in our energetic team!

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MAKE YOUR MOVE

If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!