Job Description

Tidewater is seeking a Customer Service Representative to join our Atlanta team. Our Customer Service Representative will provide information regarding products and services to the consumer and deliver a five-star experience with every interaction. We are seeking individuals with exceptional communication skills to meet directly with potential customers, drive revenue, and generate new business on behalf of our client.

The Role: As a full-time Customer Service representative, we will provide you with the tools necessary to thrive in any professional setting. At the entry level, the Customer Service Representative will learn communication skills, negotiation tactics, and strategic planning. Those with experience in customer service, marketing, and sales, will do well in this role.

Entry Level Customer Service Representative Responsibilities:

• Conducting presentations outlining the features and benefits of products or services
• Meeting with consumers while executing outreach campaigns for assigned territories
• Providing 5 star support and resolving issues to ensure ongoing dealings
• Maintaining accurate records of sales activities and business interactions
• Staying up to date on product knowledge and best practices to improve performance

Entry Level Customer Service Representative Qualifications:

• 6 months of face-to-face customer service experience
• High School Education / GED is required
• Self-motivated and entrepreneurial minded
• Ability to work both independently as well as part of a team
• Ability to adapt to a dynamic environment
• Leadership capabilities and willingness to learn management

Those with interest in the following categories tend to do well in this role: Sales, Marketing, Customer Service, Retail, Athletics, Restaurant, Teamwork, Training, Campaigns, Leadership, Communication, Outreach, Advertising.

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Tidewater Consulting