Job Description

Customer Service Representative Responsibilities:
- Provide exceptional customer service and support to clients via phone, email, and chat
- Respond promptly to customer inquiries and resolve any issues or complaints
- Maintain a high level of product knowledge to effectively assist customers with their inquiries
- Process orders, returns, and exchanges accurately and efficiently
- Collaborate with other team members to ensure customer satisfaction
- Analyze customer feedback and provide suggestions for improvement Skills:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using CRM software and other customer service tools
- Experience in outbound calling is a plus We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and issues are resolved in a timely manner. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to thrive in a fast-paced environment. If you are passionate about delivering outstanding customer service and enjoy working in a collaborative team environment, we would love to hear from you. Apply now to join our dynamic team of professionals! Job Type: Full-time Pay: $14.00 - $18.00 per hour Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year
• No experience needed

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Rumford, RI 02916: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person