Job Description

It\'s fun to work in a company where people truly BELIEVE in what they\'re doing!
We\'re committed to bringing passion and customer focus to the business.



Customer Service Representatives are the first point of contact our customers have with our brand, whether they are inquiring about a new service, extending a membership, or seeking resolution.

You will answer and place calls in a fast-paced call center environment, book appointments for new services, and sell service memberships to our customers.

Base pay for this position is $14/hr + bonus $$ for booked appointments and membership signups. Average earnings are typically $16.50/hr and above with this structure!

Rotating weekends are required.

This is an in-office position at our A1 Sewer & Drain branch in Virginia Beach, VA.

What we provide for our employees:

Unlimited earning potential in a professional work environment

Promotion and leadership opportunities

Long-term employment opportunities

Full-time positions

Benefits including Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.

Job Responsibilities:

Answer inbound calls and make warm outbound calls. All calls are warm, no cold calling!

Must be positive and motivated with excellent communications skills

Ability to adapt quickly to changes in work strategy

Maintain customer information

All other duties as necessary

Qualifications & Requirements

Good phone skills and a competitive nature

Must be comfortable using computers

Must be able to work every other weekend

About Groundworks

Groundworks\xc2\xae is the nation\'s leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.

With more than 50 locations across the USA, Groundworks is the fastest-growing foundation solutions company in the country! Recognized as a Top Workplaces USA\xe2\x84\xa2 company and offering ownership for everyone, we\'re building something that just can\'t be replicated. And we\'re on a mission to change an industry like never before!

We\'re unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. That\'s why we\'re proud to be the Groundworks Tribe! Our shared culture, resources, work ethic, and even the lingo we use unites us as #OneTribe.

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping over 1.5 million homeowners protect and repair their most valuable asset \xe2\x80\x93 their home.

When customers choose a local Groundworks company, they can feel confident they\xe2\x80\x99re hiring the trusted local experts who will ensure the job\xe2\x80\x99s done right. When you choose Groundworks, you\'ll join thousands of Tribemates who are making history. It\xe2\x80\x99s the Groundworks difference!

So come and help us make history. Join our Tribe!

#Groundworks #StrongerTogether #OneTribe

Groundworks companies include these extraordinary brands:

A1 Sewer & Drain
AFS
Alpha Foundations
AquaGuard
Baker\'s Waterproofing
Basement Authority of West Virginia
BQ Basements & Concrete
Complete Basement Systems
Dry Pro Foundation & Crawlspace Specialists
Florida Foundation Authority
Foundation Recovery Systems
Foundation Repair of Western Colorado
Foundation Support Specialists
Foundation Systems of Michigan
Groundworks
Indiana Foundation Service
Innovative Basement Authority
JES Foundation Repair
Mount Valley Foundation Services
Ohio Basement Authority
Ohio Basement Systems
Peak Structural
Tar Heel Basement Systems

For more information about Groundworks, visit .

Groundworks