Customer Service Representative
Job Description
```Duties```
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry and maintain accurate customer records
- Analyze customer needs and provide appropriate solutions or recommendations
- Make outbound calls to follow up with customers or provide updates on their inquiries
- Handle escalated customer issues with empathy and problem-solving skills
- Maintain a high level of product knowledge to effectively address customer inquiries ```Experience```
- Previous experience in a customer service role is preferred but not required
- Excellent communication skills, both verbal and written
- Ability to analyze information and make informed decisions
- Proficient in data entry and computer skills
- Bilingual candidates (English/Spanish) are highly desired Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Job Type: Full-time Pay: $12.00 - $14.00 per hour Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- No experience needed
- Morning shift
- No nights
- Monday to Friday
- In-person
- Office
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Job Detail
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Job IdJD4355606
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWichita, KS 67202, United States
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EducationNot mentioned