Job Description

This position is located at our Roosevelt clinic in the Ravenna/Greenlake neighborhood; north of the University District.



Join Our Vibrant Dreamclinic Family! Customer Service Superstars Wanted!
At Dreamclinic Massage, we believe that true wellness is the key to unlocking our full potential and sharing our brightest selves with the world. If you\'re ready to embark on an exciting journey where you can make a difference in people\'s lives while nurturing your own well-being, then look no further! We are currently seeking passionate individuals to join our exceptional team at our Roosevelt clinic in the Ravenna/Greenlake neighborhood, north of the University District. We are hiring for a part-time position, 2-3 shifts per week. Starting pay is between $20.00-$22.00/hr (commission included). What makes us different? We offer a supportive and positive work environment that celebrates success and encourages personal growth. Our close-knit team is here to uplift each other and ensure that every day feels like a rewarding adventure. \xe2\x9c\xa8 Perks and Benefits \xe2\x9c\xa8
\xe2\x9c\x85 On-the-job training: We\'ll equip you with the skills and knowledge needed to thrive in this role.
\xe2\x9c\x85 Discounted massage and acupuncture: Immerse yourself in a world of wellness and enjoy the benefits firsthand.
\xe2\x9c\x85 Opportunity to earn commission: Your dedication and exceptional service will be rewarded.
\xe2\x9c\x85 Casual work attire: Say goodbye to stuffy uniforms and embrace comfortable workwear.
\xe2\x9c\x85 Flexible working hours: We understand the importance of work-life balance and accommodate your schedule.
\xe2\x9c\x85 Opportunities for growth: As a leader in the health and wellness industry, Dreamclinic offers avenues for advancement.
\xe2\x9c\x85 Snacks provided: Recharge with delicious treats throughout the day. Who We Are
Dreamclinic is renowned for its excellence in massage and acupuncture therapy, leading the charge in the health and wellness industry. We believe that by caring for ourselves, we create a healthier, happier planet. Join our mission and be part of a team that makes a real difference. Who You Are
You\'re a passionate advocate for wellness, driven by the desire to see the world heal. Your customer service approach is rooted in kindness and empathy, making every interaction a positive and uplifting experience. The fascinating world of massage, acupuncture, and other healing methods captivates you, and you\'re eager to learn and share this knowledge. Embracing diversity and collaborating with clients and colleagues from all walks of life excites you. Key Responsibilities
\xe2\x9c\xa8 Client Experience: Create a warm and welcoming environment, delighting clients both over-the-phone and in-person.
\xe2\x9c\xa8 Transaction Management: Ensure smooth operations by scheduling appointments, processing payments, and handling paperwork with meticulous attention to detail.
\xe2\x9c\xa8 Keeper of Knowledge: Safeguard client data and maintain HIPAA compliance, ensuring privacy and security.
\xe2\x9c\xa8 Caring Host: Foster a harmonious and inviting atmosphere within our physical spaces.
\xe2\x9c\xa8 Team Member: Collaborate with a dynamic team of Customer Service professionals, supporting and uplifting one another. On a typical day, you will: Answer phone calls, emails, and texts, offering exceptional service with a friendly demeanor.
Check clients in and out efficiently, ensuring a seamless experience.
Create invoices and collect payment, making each transaction effortless.
Schedule appointments, optimizing our clients\' wellness journeys.
Scan and upload new client paperwork, maintaining accurate records.
Explain ongoing promotions, memberships, and packages, providing valuable information to clients.
Provide basic insurance information (training provided) to guide clients through the process.
Offer specialized information about massage and acupuncture styles (training provided), enhancing clients\' understanding.
Work collaboratively with fellow clinic admins through our online chat system, fostering a supportive team spirit.
Maintain the cleanliness and aesthetics of shared spaces and restrooms, ensuring a welcoming environment.
Re-stock supplies to keep everything running smoothly.
Reschedule clients if an unexpected conflict arises, displaying flexibility and problem-solving skills. If this sounds like the perfect opportunity for you, don\'t hesitate! Join our Dreamclinic family and embark on a fulfilling career that merges passion, purpose, and customer service excellence.
We are currently looking to staff the CLOSING shift Tuesday, Friday, Saturday, and Sunday. This schedule is flexible and subject to change based on fit and team availability.

Normal Shift Hours:
Monday - Saturday
8:00 - 2:30 PM (opening)
2:30 - 9:30 PM (closing)
Sunday
9:00 - 4:30 PM (opening)
12:00 - 6:30 PM (closing)