Job Description

Join Lisa M Koch American Family Insurance, a reputable insurance agency that values positive client experiences and community engagement. As a hybrid remote employee, you\'ll have the flexibility to work from home while maintaining a connection to Minden, Nevada. We pride ourselves on serving our local community with top-notch insurance solutions. As our Customer Service/Sales Representative, you\'ll play a vital role in establishing and nurturing relationships with clients. You\'ll provide exceptional service by understanding their insurance needs, offering customized solutions, and ensuring their satisfaction. With a positive and inviting tone, you\'ll create a welcoming atmosphere that fosters trust and loyalty. If you\'re enthusiastic about helping others, have a passion for sales and customer service, and want to be part of a team that values collaboration and community, Lisa M Koch American Family Insurance is the perfect place for you. Apply today to join our dedicated team!
Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Retirement Plan
Responsibilities
Client Consultation: Develop a deep understanding of clients\' insurance requirements through meaningful conversations and active listening. Policy Recommendations: Provide tailored insurance plans that align with each client\'s unique needs, ensuring comprehensive coverage and peace of mind. Customer Service: Deliver prompt and courteous service to clients, address inquiries, and provide accurate information. Sales Techniques: Employ effective sales strategies and persuasive techniques to drive business growth and meet targets. Relationship Building: Cultivate long-term relationships with clients to foster loyalty and retention. Continuous Learning: Stay updated on industry trends, changes in policies, and new product offerings to provide informed advice and recommendations.

Requirements
Insurance Experience: Prior experience in insurance sales or customer service roles is preferred. Excellent Communication: Strong verbal and written communication skills to effectively engage with clients and provide clear and concise information. Customer-Focused: A genuine interest in understanding clients\' needs and delivering exceptional service. Adaptability: Ability to work efficiently in a hybrid remote work environment while maintaining productivity and collaboration. Positive Attitude: A positive and inviting demeanor that creates a welcoming and supportive atmosphere for clients and colleagues. Technological Proficiency: Familiarity with CRM software and digital communication tools to facilitate effective client interactions and data management. License requirement and prior experience necessary.
Company Description
Insurance Agency