Customer Support Representative
Las Vegas, NV, United States
Job Description
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Overview: We are seeking a Customer Support Representative to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. Duties:
- Respond to customer inquiries via phone, email, and live chat
- Provide information about products and services
- Assist customers with order placement and tracking
- Resolve customer complaints in a professional manner
- Upsell products or services to increase revenue
- Conduct outbound calling campaigns to engage with customers
- Strong communication skills to effectively interact with customers
- Proficient in phone etiquette and handling customer inquiries
- Ability to upsell products or services to increase sales
- Bilingual proficiency in Spanish
- Excellent data entry skills for accurately recording customer information
- Prior experience in customer service is advantageous
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
- Night shift
- Monday to Friday
- Weekends as needed
- In-person
- Las Vegas, NV 89104: Relocate before starting work (Required)
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Job Detail
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Job IdJD4384630
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLas Vegas, NV, United States
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EducationNot mentioned