Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, wexe2x80x99re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain xe2x80x94 and wexe2x80x99re looking for talented people who want to help.Youxe2x80x99ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youxe2x80x99ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youxe2x80x99ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Controls Engineering team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.Key job responsibilities
Key job responsibilities

• Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.
• Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.
• Perform point to point checkouts between field devices and controllers.
• Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.
• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations
• Manage small to medium size projects and programs.
• Installation, replacement, configuration, and calibration of sensors.
• Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.
• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.
• Commissioning and systems level testing support.
• Create red-lined drawings and documentation of systems.
• Follow change management process to generate work requests and method of procedures.
• Participate in Factory witnessed tests at vendors or in panel builders facility.
• Perform other tasks as assigned by manager.
• Recommend design improvements based on consultation with users and system operation.
• Perform root cause analysis during testing and commissioning.
• Ensure all personnel on site utilize proper safety methodology.
• Work on-call and a rotating schedule when required and respond to after-hours emergencies.
• Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.
• Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.

A day in the life
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, wexe2x80x99re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain xe2x80x94 and wexe2x80x99re looking for talented people who want to help. Youxe2x80x99ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youxe2x80x99ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youxe2x80x99ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the team
Amazon Web Services (AWS) is the worldxe2x80x99s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating xe2x80x94 thatxe2x80x99s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnxe2x80x99t followed a traditional path, or includes alternative experiences, donxe2x80x99t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, therexe2x80x99s nothing we canxe2x80x99t achieve in the cloud.Here at AWS, itxe2x80x99s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Wexe2x80x99re continuously raising our performance bar as we strive to become Earthxe2x80x99s Best Employer. Thatxe2x80x99s why youxe2x80x99ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS xe2x80xa2 Minimum one year of experience working with computer components and operating systems.

• Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.
• Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.

PREFERRED QUALIFICATIONS xe2x80xa2 One-year experience working in a Data Center or mission critical environment.

• Bachelorxe2x80x99s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youxe2x80x99re applying in isnxe2x80x99t listed, please contact your Recruiting Partner.

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