Job Description

job summary:
The Data Movement Technology Specialist will work directly with the Data Movement Technology Department Head, Data Movement Technology Operations Manager and team members to provide technical expertise over the products that service our Managed File Transfer and Fax operations. This individual contributor position will provide strategic insight and execute improvements into the technology used to eliminate inefficiencies including process flow, surround technologies, monitoring of health of mission critical Managed File Transfer and Enterprise Faxing platforms, troubleshooting application and systems issues, assist in providing global 24x7 tech support, managing platform onboarding processes, reviewing technical hardware and software upgrades needed, and supporting annual BCP/DR test events.

location: BOSTON/Jersey City, Massachusetts/NJ
job type: Contract
salary: $65 - 75 per hour
work hours: 8am to 4pm
education: Bachelors

responsibilities:
The Data Movement Technology Specialist will work directly with the Data Movement Technology Department Head, Data Movement Technology Operations Manager and team members to provide technical expertise over the products that service our Managed File Transfer and Fax operations. This individual contributor position will provide strategic insight and execute improvements into the technology used to eliminate inefficiencies including process flow, surround technologies, monitoring of health of mission critical Managed File Transfer and Enterprise Faxing platforms, troubleshooting application and systems issues, assist in providing global 24x7 tech support, managing platform onboarding processes, reviewing technical hardware and software upgrades needed, and supporting annual BCP/DR test events.

Principle Responsibilities:

Review and recommend effective work processes for the day to day of Data Movement Technology operations Design, build and maintenance of Enterprise Managed File Transfer middleware infrastructure Create of Standards for infrastructure aspects of Enterprise Managed File transfer Middleware such as High Availability, performance tuning, troubleshooting. Responsible for Automation with Powershell, Linux to automate day to day tasks such as deployment, Utilize monitoring tools ( ie Splunk) to develop effective monitoring of incidents and failures and systems health checks. Provide documentation for both production and disaster recovery procedures as well as take part in regular disaster recovery and business continuity tests. Provides support to the operations teams on systems incidents and maintains written resolutions to frequent problems as they relate to Managed File Transfer processes in use within the firm

Required Knowledge, Skills & Abilities

• Bachelor\'s degree in Management of Information Systems, Computer Science, Information Technology, and/or equivalent work experience.

• At least 8+ years of experience specific to Middleware Managed File Transfer products

• Clear understandings on communication protocols like FTP/SFTP/HTTPS/AS2/PR4.

• strong working knowledge of Networking and Infrastructure capabilities and interactions with Managed File Transfer Processes

• Experience with Configuring end to end setups installations, upgrades, patching and troubleshooting issues.

• Knowledge of Windows and MS Office product suites.

• strong Financial services industry knowledge.

• Excellent written and communication skills.

• Experience in troubleshooting network connectivity issues.

• Understanding on Oracle database.

• Experience with Linux/Windows Operating systems.

• Experience on MFT application migration process.

• Experience with scripting and orchestration - Ansible / Python / Shell / Powershell

• Ability to multitask, manage high-priority initiatives and coordinate the activities with Client Service and Engineering teams to completion.

• Ability to work in a team setting with a diverse group: operations support resources, client services representatives, application and service delivery teams.

• Experience in handling SSL certificates renewal and troubleshooting certificate issues.

• Familiarity with observability tools like, Splunk, etc.

• Analyze application performance, perform turning and ensure high availability & stability of platform.

• Experience working on Job scheduling tools like Autosys.

• Must be able to communicate and effectively work with customers, clients, stakeholders, Internal line of business and IT teams.

• Must be able to convey both technical and non-technical concepts to wide audience.

• Must have strong sense of urgency and customer service focus.

• Provide 24/7 Level 3 support for file transfer issues and ensure all business critical files are transmitted within pre-defined SLA\'s.

qualifications:

• Experience level: Experienced
• Minimum 8 years of experience

• Education: Bachelors

skills: * Linux

• FTP
• MFT
• Windows

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate\'s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Randstad