Job Description

Deli Clerk Position Summary: Provides customer service to Cal Mart customers, assembles and distributes sandwiches, answers phones for Deli orders, etc.

Deli Clerk Duties and Responsibilities:

Essential Duties: * Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests.

• Recommending, slicing, weighing, packaging, and pricing meats and cheeses.
• Preparing special orders and party trays.
• Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
• Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
• Take telephone orders for party trays, sandwiches, and special orders.
• Following all food safety and sanitation procedures established by the company and other regulatory agencies.
• Cooperating with others to ensure customer satisfaction.
• Confirming that all displays, products, and services comply with company standards.

Reporting Relationship: * Deli Supervisor

• Prepared Foods Manager

Subordinate Staff (providing direct supervision): * None

Deli Clerk Qualifications:

• High School Diploma or equivalent.
• Some companies may have a minimum age requirement of 18.
• Deli counter or food preparation experience may be required.
• Ability to lift heavy items, ranging from 5 to 30 lbs, and operate equipment, such as meat and cheese slicers, scales, cash registers, etc.
• Excellent customer service, communication, and math skills.
• Ability to speak, read and fluent in English to ensure fluent communication with customers, coworkers, and supervisors who only speak English.
• Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation.
• A courteous and efficient approach to handling customer requests, questions, and complaints.

Work Environment:

• Store Climate can range, averaging 70-78 degrees, freezer and walk-ins low as 20 degrees.
• Moderate level noise.

Travel:

• No travel needed

Physical Requirements:

• Regularly stand, bend, twist, kneel, and crouch; use hands to handle or feel and talk or hear
• Frequently required to reach with hands and arms.
• Ability to stand and move for up to 8 hours per day

Wage: $16-$18 DOE

Fully covered employer benefits (Medical, Dental, Vision, STD, GT Life) *Select Plans*

LIFTING: Average Weight: 5 lbs up to 30 lbs. Frequency: Daily

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Cal-Mart