Job Description

Position Overview: The Community Liaison for Dementia Support will serve as a key resource in outreach, training, crisis stabilization, and memory screening within the assigned region. This role involves providing person-centered resources, developing partnerships, and offering education and consultation to various stakeholders. The position requires extensive travel to Northern Nevada counties and you will be provided a company car.Duties/Responsibilities:

• Community Outreach and Training:

• Serve as a community liaison for outreach, training, crisis stabilization, and memory screening.
• Conduct outreach and education related to the Nevada Dementia Supports Toolbox and associated services.
• Provide dementia-capability training to Nevada Care Connection Resource and Service Navigators and other service providers.
• Client Support:

• Provide person-centered resources and individualized referrals for individuals experiencing cognitive changes.
• Conduct assessments and develop individualized care plans for clients.
• Provide short-term case management for people with dementia and their caregivers.
• Perform home visits as required.
• Partnership Development:

• Develop partnerships and referral pathways with emergency response personnel, healthcare providers, community organizations, family care partners, and people living with dementia.
• Strengthen, grow, and support local Dementia Friendly Nevada efforts.
• Documentation and Reporting:

• Document case notes for each client interaction, including referrals, applications, and outcomes.
• Ensure narrative notes include date of entry, summary of pertinent information, initials, and title of the person making the entry.
• Advocacy and Education:

• Serve as a visible and trusted source of information on long-term care options, referral, and advocacy.
• Inform and educate consumers about their options and assist with linking them to programs and services.
• Advocate on behalf of clients and their families with agencies and service providers.
• Program Development and Marketing:

• Participate in program development, marketing, and outreach activities.
• Represent NVCC at public information fairs.
• Schedule and attend outreach visits to offsite locations as needed.
• Other Duties:

• Perform other duties as assigned.

Other Requirements:

• Ability to provide culturally competent and person-centered services.
• Understanding of care partner and professional roles in supporting people living with dementia.
• Compassionate and professional demeanor.
• Knowledge of social services available in the community.
• Ability to input critical information into databases quickly and accurately.
• Clear and effective communication skills.
• Critical thinking and resourcefulness.
• Ability to manage conflict with coworkers.
• Knowledge of Access to Healthcare Network Services and Systems.
• Flexibility to adapt to changing work environments and duties.
• Abide by HIPAA requirements.

Education Required:

• Bachelor's (or Master's) degree in social work, health and human services, or equivalent experience.

Experience Required:

• Valid Nevada driver's license.
• Nevada Medicare Counseling certification within 4 months of hire.
• Three years of experience in a social service or healthcare-related field.
• Two years of experience working with socioeconomically disadvantaged populations.
• Experience with the needs of older adults and their care partners.
• Two years of experience with databases and software programs such as Microsoft Word, Excel, and PowerPoint.
• Excellent organizational and customer service skills.
• Excellent oral and written communication skills.

Experience Preferred:

• Bilingual preferred but not required.
• Four plus years working in a social service or healthcare-related field.
• Three plus years working with socioeconomically disadvantaged populations.
• One year paid experience working with people living with dementia and their families (or informal care partners).
• Ability to recruit, host, and facilitate small and large group learning and discussion programs.

Physical Requirements:

• Ability to stand between 3 - 6 hours per day.
• Ability to sit at a computer or in a car for up to 4 - 6 hours per day.
• Ability to drive for up to four hours at a time, if necessary.
• Must be able to lift and carry up to 30 pounds consistently.
• The noise level in the work environment is usually moderate, and the employee typically works in a climate-controlled office environment.

This role is vital in supporting individuals living with dementia and their caregivers, ensuring they receive the necessary resources and support to improve their quality of life.Check out our AWESOME Benefits!Because we know how important benefits are to you, you will receive 4 weeks of PTO that will be available immediately. Did we forget to mention you will have 14 paid holidays along with 4 weeks of paid parental leave and up to 4 weeks of catastrophic leave.By the way, your medical, dental, and vision are effective the 1st DAY OF THE MONTH following your date of hire. Free Health Insurance Options for Full Time employees, and low-cost health insurance options for dependents. We provide employer paid EAP (Employee Assistance Program), Long-Term Disability and free life insurance.We provide 403B Retirement Plan with 4% Match along with Tuition Assistance, Continuing Education Support and Child Friendly Workplace.Access to Healthcare Network is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Access to Healthcare Network makes hiring decisions based solely on qualifications, merit, and business needs at the time.Required to pass a background check through the State of Nevada

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