Job Description

Job Summary

We are seeking a dedicated and organized Dental Assistant / Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth operations within the dental clinic. This role requires strong communication skills, proficiency in office management, and familiarity with dental software systems.

Duties

Greet patients warmly and manage the reception area to create a welcoming environment. Schedule and confirm appointments using dental software such as Dentrix or Athenahealth. Maintain accurate patient records, including filing documents and managing electronic files in compliance with ICD-9 and ICD-10 coding standards. Handle incoming phone calls efficiently, addressing patient inquiries and directing calls as necessary. Process patient information and insurance claims while ensuring confidentiality and adherence to HIPAA regulations. Assist with billing inquiries and payment processing. Collaborate with dental staff to ensure effective communication regarding patient care and scheduling needs. Maintain cleanliness and organization of the reception area and office supplies.

Requirements

Previous experience in a dental office or clinic setting is preferred. Proficiency in office management tasks, including filing, data entry, and use of phone systems and speaking Chinese (Madarin). Familiarity with dental software applications such as Dentrix or Eaglesoft or Opendental is highly desirable. Knowledge of ICD-9 and ICD-10 coding is a plus. Strong organizational skills with attention to detail. Excellent verbal and written communication skills. Ability to work well in a fast-paced environment while maintaining professionalism. A positive attitude and commitment to providing outstanding patient care are essential.
If you are passionate about contributing to a positive patient experience in a dental setting, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Types: Full-time, Part-time

Pay: $20.96 - $23.72 per hour

Schedule:

Monday to Friday Rotating weekends
Experience:

Customer service: 1 year (Preferred) Computer skills: 1 year (Preferred) Dental assisting: 1 year (Preferred)
Ability to Commute:

Rosemead, CA 91770 (Required)
Ability to Relocate:

Rosemead, CA 91770: Relocate before starting work (Required)
Work Location: In person