Job Description

About Whitman-Walker Health

At Whitman-Walker, our commitment to \xe2\x80\x9cCommunity, Caring, and Quality\xe2\x80\x9d shines through! Our mission is to be the highest quality, culturally competent community health center serving greater Washington\xe2\x80\x99s diverse urban community, including individuals who face barriers to accessing care, and with special expertise in LGBT and HIV care. We offer a full line of healthcare services including (1) comprehensive outpatient offerings for medical and dental healthcare; (2) an on-site Pharmacy; (3) legal support in the areas of access to healthcare, public benefits and private insurance, discrimination, and workplace rights, immigration, transgender rights, and others; (4) behavioral healthcare provided through individual and group therapy; and (5) confidential and anonymous HIV testing and counseling services.

Job Summary

Provides primary dental care services to clients, including evaluations, treatment, and education.

Core WWH Primary Essential Duties:

• Performs and behaves in accordance with Whitman-Walker\xe2\x80\x99s mission, cultural norms, and core values of dignity, respect, affirmation, and humility.

• Maintains a respectful, non-judgmental, and compassionate manner with patients/clients/staff.

• Demonstrates excellent customer service by identifying and exceeding customer requirements.

• Adheres to Whitman-Walker policies and procedures, with special attention given to HIPAA requirements.

• Maintains data integrity through conscientious use of relevant tools and employing a system of checks and balances.

• Demonstrates organizational skills necessary to multi-task, meet deadlines and re-prioritize as needed.

• Participates in organizational quality and performance improvement activities.

Role-Specific Primary Essential Duties

• Screens patients to determine the need for dental care, taking patient history as necessary.

• Provides primary dental care services to clients, including evaluations, treatment, and education.

• Performs dental examinations, cleanings, X-rays, and other diagnostic, therapeutic, and clinical treatments.

• Establishes and maintains effective communication with the patient and other healthcare providers (both internally and externally) to facilitate continuity of care.

• Participates in formal and informal patient teaching activities and educational outreach programs in collaboration with the dental services team.

• Maintains accurate patient records, chart documentation, and documentation for administrative purposes and reimbursement of services.

• Other duties as assigned.

Budget Responsibilities

None

Management Responsibilities

None

Core WWH Knowledge, Skills, and Talents Required:

• Ability to work independently with minimal supervision.

• Ability to manage time and effort in order to meet strategic objectives.

• Knowledge of principles and processes for providing excellent customer service, both internal and external.

• Knowledge of all applicable WWH policies and procedures.

• Excellent oral and written communication skills.

• Knowledge of healthcare information systems with the ability to adapt to new electronic medical records and population health platforms.

• Analytical skills necessary for the preparation of accurate, concise, and comprehensive reports.

• Ability to maintain records and information in an accurate, timely, and confidential manner.

• Ability to adapt to changes in the service delivery model, re-prioritizing as necessary.

• Flexibility to work various shifts, including afternoon, evening, and weekend shifts as necessary.

• Flexibility to work within the organization\'s various locations as necessary.

• Commitment to health equity.

Role-Specific Knowledge, Skills, and Talents Required

• Expertise in HIV-related oral and dental health, preferably with practical experience in providing dental care to HIV-affected individuals.

• Excellent face-to-face interpersonal skills, with the ability to effectively educate, treat, and counsel clients from diverse educational, social, and economic backgrounds.

• Sensitivity to all areas of diversity, including HIV status, race, ethnicity, ability, age, sexual orientation, and gender identity.

• Knowledge of standard medical/dental office procedures, including specific knowledge of standards, protocols, and ethical guidelines related to the provision of dental care.

• Excellent oral and written communication skills, especially in recording client notes in the electronic medical record system.

• Ability to make important medical care decisions/choices without direct supervision.

Education and Experience Required

• Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) required, with active licensure as a Dentist in the District of Columbia.

• Requires a DEA license and a Controlled Substance license for Washington DC.

Working Conditions:

Working conditions for this position are normal for an office environment. Individual may be required to work evenings and/or weekends and organization events.

Physical Demands:

• Lifting: No more than 20 lbs. and infrequently.

• Movement: Standing and sitting for long periods.

• Visual: Long periods on a computer.

• Concentration: Extended periods of engagement with computer systems where concentration is key to accuracy in data entry. Intermittent periods of engagement with a telephone system to respond to inquiries where concentration is key to task performance.

• Communication: Direct and indirect communication. Written and verbal competency.

Whitman-Walker is an equal employment opportunity employer and does not discriminate against applicants, its employees, or former employees on the basis of race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status, and gender identity. For accommodation in the application process, please contact Human Resources.

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Whitman-Walker Health