Job Description

ACV Auctions, Inc. (ACV) is a technology company that has revolutionized how dealers buy and sell cars online. We are building the industry's most trusted and transparent digital marketplace for sourcing, selling and managing used vehicles, while providing data-driven insight that was once unimaginable. It is the mission of ACV and its subsidiaries to leverage the abilities of our exceptional teammates to continue to transform the automotive industry. We'd love for you to join us on our journey. ACV's family of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, ACV Capital, and True360, as well as physical remarketing centers nationwide.

Position Summary:

The Detailer is responsible for efficiently processing vehicles through the Detail Shop while maintaining a high standard of quality. This entry-level position focuses on vehicle cleaning, detailing, and sale-ready preparation. Technicians will learn and apply various cleaning techniques, vehicle inspection processes, and contribute to maintaining a smooth flow of operations.

Essential Duties and Responsibilities:

Work as part of a team to clean and detail vehicles, ensuring they meet the required sale-ready standards. Learn and apply proper techniques for both exterior and interior vehicle cleaning. Evaluate vehicles to determine if any decals, stickers, license plates, or writing on windows need to be removed. Maintain high-quality standards for vehicle presentation and overall shop operations. Use appropriate tools and equipment, including compressed air hoses, heat guns, razor blades, screwdrivers, and vacuum cleaners. Follow safety procedures and wear the proper safety equipment while working. Maintain a clean and organized workspace, adhering to company cleanliness standards. Contribute to effective shop operations, especially during peak times such as sales or promotions. Assist with the maintenance of shop production flow and team collaboration. Respect confidentiality of customer and company information. Perform other job-related duties as assigned by management to ensure the smooth operation of the shop.

Physical Demands and Working Conditions:

The position requires light to medium physical work, including frequent walking, standing, bending, kneeling, and crouching. Lifting up to 50 pounds may occasionally be required. Work is performed in both indoor and outdoor environments, with exposure to changing weather conditions, slight noise, and minor atmospheric conditions (e.g., fumes, dust). Visual acuity requirements include color and depth perception and the ability to focus on details during vehicle inspections. The work environment may involve exposure to industrial-grade chemicals and moving vehicles. Use of industrial tools and equipment, including safety precautions and established guidelines, is necessary.

Job Requirements:

High school diploma or equivalent preferred. Basic ability to read and understand work orders, and communicate effectively in English (both written and verbal). A strong focus on teamwork and demonstrating a positive service culture. The ability to follow written and verbal instructions, applying common sense and safety procedures when using shop tools and equipment. Ability to work in a fast-paced environment with varying levels of physical exertion. Must be able to work in a noisy, workshop setting with exposure to the outdoors and various weather conditions.

Other Requirements:

Must be able to work both independently and as part of a team. Maintain confidentiality of all records, including employee and customer information. Willingness to learn advanced detailing techniques over time and apply them to daily tasks.

At ACV, we are committed to an inclusive culture in which individuals are welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, disability, military status, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.