Job Description

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

Join Our Team: Discover the Exciting Opportunity Ahead!

We are seeking an experienced and dynamic Electronic Discovery Operations Director to lead and oversee our electronic discovery operations, processing and production teams, cloud application developers, and special projects team. The ideal candidate will have a deep understanding of electronic discovery processes and customer needs, exceptional leadership skills, and a proven track record of successfully managing cross-functional teams and driving operational excellence.

Your Skills Shine Here: You Are Great At

Identify shortcomings in delivery from OpenText and create, direct, and implement change within the company and/or the department to improve products and procedures.
Provide strategic direction and leadership to the electronic discovery operations, processing, and production teams.
Develop and implement operational strategies to optimize efficiency, quality, and accuracy of electronic discovery processes.
Ensure compliance with industry standards, legal requirements, and best practices.
Lead and manage a team of cloud application developers responsible for developing and maintaining cutting-edge technology solutions for electronic discovery operations.
Manage project timelines, milestones, and deliverables to ensure timely and successful implementation of eDiscovery solutions for internal stakeholders and corporate customers.
Collaborate with the development team to identify innovative ways to streamline processes, improve tools, and enhance data security.
Elevate delivery of professional services and identify and drive new client solutions, helping grow revenue across Strategic Corporate clients.
Direct individual project managers dedicated to driving efficient billing processes, standard operating procedures (SOPs), documentation, and other business needs.
Provide guidance and support to ensure successful execution of special projects that enhance operational efficiency and stakeholder satisfaction.
Foster a culture of collaboration and open communication across all teams, ensuring effective information sharing and alignment of goals.
Work closely with cross-functional teams, including legal, IT, and client services, to ensure seamless project execution and client satisfaction.
Set clear performance objectives and expectations for teams and individuals, providing regular feedback and coaching for professional growth.
Conduct performance evaluations, identify training needs, and implement development plans.
Continuously assess and optimize electronic discovery processes, identifying areas for improvement and implementing innovative solutions.
Stay current with industry trends and emerging technologies to drive operational excellence.
Manage departmental budgets, including resource allocation, software licenses, and other operational expenses.
Develop and present regular reports to senior management, highlighting key performance metrics, operational efficiencies, and areas of improvement.

Unlock Your Potential: What It Takes to Thrive with Us!

Bachelor\'s degree in a relevant field.
Proven experience (15+ years) in electronic discovery operations, with a strong understanding of eDiscovery workflows and technologies.
Demonstrated leadership experience in managing cross-functional teams, including processing and production, cloud application development, and project management.
Strong project management skills with the ability to manage multiple projects simultaneously.
Excellent communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders.
In-depth knowledge of industry standards, legal regulations, and best practices in electronic discovery. Working knowledge of litigation lifecycle, EDRM, litigation document review and workflows, complex searches related to litigation, Technology Assisted Review and Continuous Active Learning.
Proficiency in using eDiscovery tools and technology platforms.
Strategic thinker with a track record of driving process improvements and operational efficiencies.
Exceptional organizational, communication, and interpersonal skills to collaborate effectively with corporate clients and cross-functional teams.
Outstanding attention to detail.
Strong analytical and problem-solving abilities.

Desirable Work Experience, Qualifications, Skills

Technical or master\'s degree in a relevant field.
Broad experience using eDiscovery software applications. Experience with OpenText\'s suite of eDiscovery solutions is a strong positive.
Budget management experience is a plus.

Role Challenges and Special Working Conditions
Overnight travel throughout the continental U.S. to visit OpenText customers and corporate offices may be necessary.
Requirements may dictate the need to work hours outside of normal, 40-hour workweek.

Embark on an Epic Journey: Join Our Team and Achieve the Extraordinary!

For Colorado residents, the minimum compensation estimated for this position is $186,000 in addition to a comprehensive and competitive group benefit and healthcare plan. Individual compensation will be determined based on skills and experience comparable to the job requirements.

OpenText\'s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at .

OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It\xe2\x80\x99s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.

Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.

Benefits
Our employee programs prioritize employees\xe2\x80\x99 well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.

Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.

Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.

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