Job Description

Overview:

The Director of Operations will lead a region of our offices with the primary responsibility of ensuring financial, operating and patient care excellence. This position has accountability for key financial and operating results within the region and is responsible for the overall leadership and development of the region\'s management team. The Director of Operations will have a passion for building high-performing teams that are dedicated to achieving results and supporting the company\'s values and goals. This position requires collaborating with office management, both clinical and non-clinical, Clinical Directors and Corporate Leadership in regard to dental office financial and operating metrics, leadership, communication, motivation, and patient care. Our team consists of over 600 professionals and staff at our corporate headquarters in Orange, California and more than 250 dental clinic locations. Responsibilities:

\xc2\xb7 Growth and Execution

\xc2\xb7 Work with operations and finance to develop and finalize budgets

\xc2\xb7 Analyze business and financial data to recognize trends, build on

strengths, improve weak areas, and identify anomalies occurring in the region.

\xc2\xb7 Develop action plans to improve Provide leadership, direction and communication

necessary to achieve budget results and operating goals for each office in region

\xc2\xb7 Oversee and ensure office management and staff is focused is on providing consistent,

excellent patient service

\xc2\xb7 Maintain working knowledge of competitors in the marketplace and stay well networked

within region Operational Oversight

\xc2\xb7 Oversee region to ensure that priority projects and initiatives are executed and brought to completion

\xc2\xb7 Oversee the opening of all new offices in the region and ensure an immediate positive contribution

\xc2\xb7 Oversee compliance with federal, state, and local regulations that impact business operations

\xc2\xb7 Oversee compliance with company policies and practices People Development, Retention and Succession Planning

\xc2\xb7 Manage office teams in areas of performance

\xc2\xb7 Counsel managers and ensure managers counsel employees

\xc2\xb7 Give positive feedback and address performance issues quickly and thoroughly

\xc2\xb7 Oversee and lead ongoing succession planning in the region

\xc2\xb7 Serve as a role model of our company Values

Qualifications:

• B.A. or B.S. Degree Required
• Previous Supervisor Experience Required
• Previous Experience performing statistical and financial analysis
• Above average problem-solving skills and attention to detail
• MS Office with Advanced Excel skills
• Excellent Communication and presentation skills

Western Dental