Job Description

The Cornell University campus is widely admired as one of the world\xe2\x80\x99s most beautiful academic settings. The Division of Facilities and Campus Services (FCS) is committed to providing the highest quality service to faculty, students, staff, alumni, and visitors. With more than 260 major buildings enhancing the magnificent landscape of the Ithaca campus, approximately 1,000 highly talented and dedicated staff serve as stewards of the campus resources and operations.

Position Summary:

This position has the opportunity to lead a team of highly qualified and hard-working custodial services staff, supporting 250 facilities, 9.2 million square feet, and a high level of campus stewardship. The role supports over 430 custodians reporting to 19 managers throughout campus. The successful candidate will need to be a strong advocate for our staff who possesses a continuous improvement mindset, seeking areas to grow and challenge their team.

The Director of Building Care joins a group of experienced leaders in facilities management roles across grounds and maintenance operations. They will need to establish positive relationships, work collaboratively across colleges and units, and develop strategic initiatives while maintaining effective customer service.

The Director is the leader of the Building Care Department, a key staff advisor to senior facilities executives, and has responsibility for leading approximately 450 professional and unionized staff employees in custodial operations for the Cornell University Ithaca campus.

With general guidance from the Associate Vice President, the Director is independently and comprehensively responsible for the management of operations involving 3 zones comprised of 19 individual custodial operational teams. Each zone is supervised by an Associate Director and is comprised of 120-150 custodians who report into separate time clock areas. Cumulatively, the Director oversees operations involving the cleaning activities, event support, emergency response, and care of 250 buildings, totaling 9.2 million square feet of space, 19 managers, and over 430 custodians.

Key responsibilities include acting as an advocate and visionary for the quality stewardship of all aspects of the custodial operations, sound financial planning and management of the Building Care Department, effective management of Building Care human resources and organizational management plans which emphasize a safe working environment and sound management practices, working collaboratively with FCS and campus and external stakeholders, while establishing and maintaining effective customer relationships. Develops and implements strategic initiatives that support efficiencies for workflow and staffing needs.

Remains on-call 24 hours per day, 7 days per week, for emergencies and other special needs that occur outside normal working hours.

Ours is a values\xe2\x80\x93based organization where all employees are accountable for supporting the organization\xe2\x80\x99s values of truth, respect, excellence, teamwork, and integrity. All FCS employees are required to attend staff development trainings and participate in the performance evaluation process.

We Require These Qualifications:

A bachelor\xe2\x80\x99s degree with at least 7 years of experience in facilities management and at least 5 years of supervisory experience, or equivalent combination of education and experience.

Strong leadership skills with demonstrated ability to lead a large, diverse workforce.

Individual must have an overall understanding of general cleaning maintenance techniques, business acumen (which includes familiarity with budgets, financial reporting, and forecasting), and developed maturity in decision process and interaction with people in a team environment.

Ability to build and maintain collaborative working relationships with a wide variety of stakeholders.

Must demonstrate excellent oral and written communication skills.

Must possess superior conflict resolution skills and demonstrated experience coaching and leading a management team.

Working knowledge of APPA cleaning standardization, frequencies, and levels.

You Will Be a Top Candidate with Our Preferred Qualifications:

Experience in a higher education environment including research, teaching, agriculture, athletic, and residential facilities.

Rewards and Benefits:

Cornell University provides excellent benefits that include professional development, access to many wellness programs, employee discounts with local and national retail brands, health care options, and great retirement options. Cornell provides generous paid leave provisions as well, including 3 weeks of vacation, health leave, personal leave, and 13 paid holidays (including end-of-year winter break).

Cornell has also been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives. For more information, .

This is a full-time, non-academic staff, benefits-eligible opportunity located in Ithaca, New York.

Application Procedure:

When applying through our system, please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF format. In the Experience Section of your application, use the "Drop Files Here" box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online, please . NOTE: Cornell employees must apply through the Internal Cornell Career site.

Relocation assistance is not available for this position.

Visa sponsorship is not available for this position.

Familiarize yourself with Cornell\'s as well as the university\'s .

University Job Title: Director Facilities

Job Family: Facilities & Safety Services

Level: H

Pay Rate Type: Salary

Pay Range: $128,081.00 - $156,543.00

Remote Option Availability:

Company:

Contact Name: Grace Dembia

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

Prior relevant work or industry experience

Education level to the extent education is relevant to the position

Unique applicable skills

Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell\xe2\x80\x99s non-union staff job titles and pay ranges, see .

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell\xe2\x80\x99s union wages, see .

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Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email .

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University\'s Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at .

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing .

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EEO Statement:

Diversity and Inclusion are a part of Cornell University\xe2\x80\x99s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual\xe2\x80\x99s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply. 2023-09-27

Cornell University