Job Description

Job Code

CM0757 Marketing/Sales Mgmt I

Sub-Unit

Athletics

057

Time Status

Full-time

Union

00 - Non Union, Exempt or Temporary

Basic Qualifications

• Bachelor\'s Degree required
• 5+ years of progressive sales management experience, business development, or related field.

Additional Qualifications and Skills

• Supervisory experience
• Event experience preferred
• Digital and multimedia experience preferred
• Experience using Adobe Suite (Photoshop, Premiere, InDesign, etc.)

Additional Information

Harvard is a highly selective liberal arts college whose mission is to educate citizens and citizen-leaders for our society. The College is a residential institution of nearly 7,000 undergraduates and is located in Cambridge, Massachusetts. Harvard is deeply committed to the intellectual, social, and personal transformation of its undergraduates during their four years at Harvard.

The Department of Athletics offers 42 varsity programs for men and women, more than any other Division I school in the United States. We also offer extensive recreational and intramural programs.

Harvard employees have access to a competitive benefits package that includes multiple options for the health and well-being of our employees as well as ongoing professional development.

All formal offers will be made by FAS Human Resources. We regret that, due to the number of responses we typically receive, we may be unable to respond to phone calls or contact personally those applicants not selected for an interview.

We actively seek and welcome applications from diverse candidates and from those with a demonstrable commitment to a more inclusive society.

Department

Athletics

Pre-Employment Screening

Criminal, Education, Identity

Schedule

Evening and weekend work required.

Job Function

Communications

Position Description

Business Development and Revenue Generation

• Identify, develop, and manage additional revenue streams for the Athletic Department by exploring and executing high-yield rental agreements with outside groups.
• Cultivate new business relationships with external partners aimed at significantly increasing department resources and strengthening community relationships.
• Execute contract parameters, including event logistics, external and internal communication, community relations, and vendor procurement.
• Create protocols for efficient facilities scheduling and usage.
• Ensure adherence to proper invoicing procedures including deployment and reconciliation.

Out-Bound Sales Team Management

• Manage Harvard Athletics\' two full-time outbound sales staff members.
• Create lead scoring strategy utilizing analytics derived from marketing campaigns and purchaser history.
• Collaborate with sales team on methods and campaigns to drive new incremental revenue and increase attendance through group sales initiatives.
• Partner with third-party vendors, such as FEVO, in order to increase sales engagement and drive new leads.

Sales Campaigns

• Oversee creation, budget, development, implementation, measurement, and refinement of ticket revenue campaigns to support event attendance, season ticket sales, renewals, group ticket initiatives, ticket promotions, and giveaways.
• Collaborate with the marketing department on the coordination of advertising, community outreach, and event promotion.
• Collaborate with the communication and multimedia departments to coordinate the development and distribution of revenue-focused creative.

Ticket Operations and Event Management

• Responsible for the execution of ticket operations and customer service initiatives within the Harvard Ticket Office.
• Support season ticket renewal campaigns and sales strategies for all seven ticketed sports.
• Serve as on-site manager for ticket operations for select varsity events.
• Handle inbound sales volume as well as email correspondence with alums, fans, students, and members of the community regarding purchasing tickets and attending varsity athletic competitions.

Secondary Market Partners

• Manage and grow our relationship with current secondary market ticketing partners.
• Investigate and implement strategies to grow collaborations aimed at increasing revenue.
• Identify new potential partners and secure deals that improve consignment arraignments and ticket visibility.

School/Unit

Faculty of Arts and Sciences

Physical Requirements

Must have the ability to lift and move objects that weigh no more than 50 lb.

Working Conditions

Evening and weekend work required.

COVID-19 Vaccination Policy: The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Job Summary

The Director of Business Strategy identifies, develops, and manages Athletics Department business development and event operations for large-scale, high-yield outside rental agreements and varsity sport competitions. This person will also formulate and implement sales campaigns to drive new revenue and attendance for our seven ticketed sports. Additionally, this position manages Harvard Athletics\' outbound ticket sales team of two full-time employees and oversees our secondary market partnerships.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Benefits

We invite you to visit to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

On-Site

Harvard University