Job Description

Our client, a BPO (business process outsourcing) company is seeking a Director of Human Resources to join their team. As a Director of Human Resources, you will be head of the Western US HR Team supporting 20 employees, and have 3 direct reports. The ideal candidate will have change management skills, a flexible, entrepreneurial spirit and an "open door policy" which will align successfully in the organization.

Job Title: Director of Human Resources

Location: Mesa, Arizona

Pay Range: $125K - $150K

What\xe2\x80\x99s the Job?

• Coach and assist operational and support group mgmt. teams with employee relations matters including investigations, terminations, leave and disability mgmt., employee relations concerns and issues.
• Support program execution and implementation associates with people-related change initiatives and HR deliverables.
• Produce accurate metrics and reports, collaborate with various depts. and leaders, locally and across the globe managing and driving results of our people operations programs.
• Design and facilitate HR related training programs to front-line mgmt., support depts. and hourly employees.
• Support and drive the culture within all teams and programming.

What\xe2\x80\x99s Needed?

• 7-10 years of HR experience with progressively increasing roles and responsibilities.
• Certificate or degree in Business with a major in Human Resources. (SHRM designation a plus).
• Experience supervising a team (BPO/Customer Service Industry exp. a huge plus!).
• Strong people and problem solving abilities, including handling escalated situations and people to effective resolution.
• Strong business and HR acumen including critical thinking, analysis, and ability to influence and partner with different levels of the company to achieve results.

What\xe2\x80\x99s in it for me?

• $125K - $150K/annually
• Medical/Dental/Vision 401K w/matching
• PTO, paid holidays and sick leave
• Amazing career growth opportunities!
• Great company culture!

If this is a role that interests you and you\xe2\x80\x99d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup\xc2\xae (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands \xe2\x80\x93 Manpower, Experis, Talent Solutions, and Jefferson Wells \xe2\x80\x93 creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World\'s Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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