Job Description

Director, Project Management Global Operations

New York, NY /

Global (COO) - Global Operations /

Full Time - Union

/ Hybrid

Planned Parenthood is the nation\'s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation\'s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.

PPFA and PPG seeks an experienced and thoughtful Director, Project Management, Global Operations in the Of\xef\xac\x81ce of the Chief Operating Of\xef\xac\x81cer of PPFA. The Of\xef\xac\x81ce of the Chief Operating Of\xef\xac\x81cer drives the operating strategy of PPFA, oversees the central shared services for the national of\xef\xac\x81ce and af\xef\xac\x81liates, and focuses its efforts on our people, our processes, and our technology. This role reports to the Managing Director of the OCOO and is part of the Global Operations team in the Planned Parenthood Global Division of PPFA.

Purpose : The Director will lead and manage projects and activities across Global Operations to drive strategic initiatives to support increasing effectiveness, ef\xef\xac\x81ciency and impact in the work that PPFA and PP Global does. The role is responsible for formalizing Global strategic

planning processes and aligning the development of the strategy across functions, translating it for people across functions and business units, and instilling a practice of strategic business planning in line with the National Of\xef\xac\x81ce\'s strategic plan. This effort will entail incremental long-term change. The role will work closely with the Managing Director and Global Operations leadership team to provide direct support to a diverse portfolio of services for the Operational support to the National Global Of\xef\xac\x81ce.

They will evaluate project needs and ensure our collective work reaches optimal delivery and service levels. This individual will oversee the evaluation of OCOO initiatives at the global level to ensure there are ef\xef\xac\x81ciencies in processes and proper protocols in place. This role will design routine performance monitoring and assess program effectiveness, catalyzing new policies and their implementation to best support organizational priorities and operational needs.

Under the strategic leadership of the Managing Director, Operations, this role partners with leaders and staff in Parenthood Global and the National Of\xef\xac\x81ce Operations units to integrate strategic frameworks and initiatives across the organization to maximize opportunities and create ef\xef\xac\x81ciencies in support of operational excellence and PPFA\'s mission.

Delivery: Responsible for the creation, organization, adaptation, execution and completion of speci\xef\xac\x81c Operations programs. This includes managing relevant stakeholders, setting deadlines, working with a variety of departments in the U.S. and Globally, and communicating with leadership about the state of the projects - ultimately ensuring projects stay on track and on budget, and adjusting if necessary to meet new requirements.

\xe2\x97\x8fDeveloping an approach for the full life cycle of projects (e.g. project initiation, design, execution, and completion), and maintain project management methodologies, standards and tools that will be used within Global Operations

\xe2\x97\x8fSupporting the Global Operations leadership team in delivering exemplary services and support to our constituents within the National Of\xef\xac\x81ce and throughout the Federation.

\xe2\x97\x8fSupporting the Global Operations leadership team to create long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources

\xe2\x97\x8fAlign project development and delivery with corporate policies and customer needs/expectations

\xe2\x97\x8fTracking and reporting the status of major initiatives/ projects across Global Operations

\xe2\x97\x8fCreating long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources as well as testing processes and policies to raise opportunities to remove any institutional bias.

\xe2\x97\x8fAlign project development and delivery with corporate policies and customer needs/expectations

\xe2\x97\x8fTracking and reporting the status of major initiatives/ projects across Global Operations

\xe2\x97\x8fAnticipating and ful\xef\xac\x81lling expectations of stakeholders and customers.

\xe2\x97\x8fIdentifying and managing potential risks and liabilities of multiple projects

\xe2\x97\x8fCommunicating with leadership to keep the project aligned with their goals

\xe2\x97\x8fManage internal resources and third parties/vendors for the \xef\xac\x82awless execution of projects

\xe2\x97\x8fEnsuring resource availability and allocation

\xe2\x97\x8fSupports the Managing Director, Operations, in the execution of the strategic plan/framework at the global level while adhering to the COO Division broader framework.

\xe2\x97\x8fAccelerates the implementation of the strategy by leading speci\xef\xac\x81c strategic initiatives and working closely with staff in the National Of\xef\xac\x81ce.

\xe2\x97\x8fFacilitates the execution of the strategy by working collaboratively with the other Global Management Team members and functional units (ie., Finance, People & Culture, etc.) ensuring that the strategy is communicated and easily understood by all throughout the organization.

\xe2\x97\x8fSupporting the OCOO in delivering exemplary services and support to our constituents within the National Of\xef\xac\x81ce and throughout the Federation.

\xe2\x97\x8fPreparing publications and/or products, to include, but not limited to drafts (correspondence, presentation decks, executive pre-reads), proo\xef\xac\x81ng documents, and producing \xef\xac\x81nal products for the OCOO.

\xe2\x97\x8fMeasuring project performance using appropriate tools and techniques

\xe2\x97\x8fAttending conferences and training as required to maintain pro\xef\xac\x81ciency

\xe2\x97\x8fPerforming other related duties as assigned

Engagement:

\xe2\x97\x8fIn close collaboration with the Managing Director, Operations, leading change management to cascade organizational policies and plans and contextualizing them for the global context

\xe2\x97\x8fProviding strategic and thoughtful support to Global Operations functional leaders in strategic work across workstreams

\xe2\x97\x8fAs part of the senior leadership team in the Global Operations leadership team this role will be responsible for advising on the direction of key projects/ initiatives to meet organizational needs, goals and priorities.

\xe2\x97\x8fDesigns engagement and communication strategies in alignment with project strategies and goals.

\xe2\x97\x8fDesigns and presents status reports, tools and materials for the execution of projects.

\xe2\x97\x8fCollaborating with colleagues/clients re\xef\xac\x82ecting empathy of perspectives; identify recognition of mutual and complimentary services.

\xe2\x97\x8fProviding input to program development and assessment of program quality

\xe2\x97\x8fActs as an advocate for policies or programs that may be less popular and builds buy-in from stakeholders.

\xe2\x97\x8fEngaging with clients and/or partners to facilitate assessment of needs and provision of services.

\xe2\x97\x8fAssessing programs and providing clear recommendations for direction on initiatives to maximize impact, while being thoughtful to the diverse needs of our audience.

\xe2\x97\x8fBeing a visible team leader at PPG and our New York City of\xef\xac\x81ce and personally engaging with staff, clients, and partners, as needed

\xe2\x97\x8fWorking closely with our Of\xef\xac\x81ce of the General Counsel and Facilities to manage contract management, including submitting Partner Intake, NDAs, contracts, and Bid Waiver requests, drafting RFPs when necessary, coordinating negotiations and tracking responses.

Knowledge, Skills and Abilities (KSAs):

\xe2\x97\x8fBachelor\'s degree required. Master\'s degree in Business or Management a plus

\xe2\x97\x8fSigni\xef\xac\x81cant project management experience (at least 10 years)

\xe2\x97\x8f5+ years of direct work experience in international development, preferably in reproductive health or public health, and with exposure to Africa and Latin America required. Speci\xef\xac\x81c experience in managing global operations from a US based-location with sensitivity to local program teams\' cultures a plus.

\xe2\x97\x8fExcellent analytical, interpersonal, organizational and communication skills with the ability to build consensus and maintain con\xef\xac\x81dentiality

\xe2\x97\x8fUnderstanding of the Project Management Institute (PMI) framework

\xe2\x97\x8fKnowledge of various project management methodologies (e.g. agile/Scrum)

\xe2\x97\x8fProven leadership skills

\xe2\x97\x8fCost and risk management skills

\xe2\x97\x8fExcellent communication, interpersonal, and negotiation skills

\xe2\x97\x8fA team player with the ability to work well under pressure, manage multiple and simultaneous projects, good time management, and attention to detail

\xe2\x97\x8fProblem-solving skills

\xe2\x97\x8fAbility to delegate effectively

\xe2\x97\x8fExcellent \xe2\x80\x9cclient-facing\xe2\x80\x9d and internal communication skills

\xe2\x97\x8fExcellent written and verbal communication skills

\xe2\x97\x8fStrong working knowledge of Microsoft Of\xef\xac\x81ce and/or Google applications

\xe2\x97\x8fExperience in designing and executing agile and iterative project management processes that accelerate the execution of strategic frameworks and goals.

\xe2\x97\x8fKnowledge of diverse groups, working with a multicultural workforce, and sensitivity and appreciation of cultural differences is required.

\xe2\x97\x8fGrowth mindset to adapt and usher change

\xe2\x97\x8fExperience working with sensitive and con\xef\xac\x81dential information is required.

\xe2\x97\x8fExperience leveraging data to glean insights, evaluate programs, and inform strategic decisions

Travel: 15 percent

$125,000 - $135,000 a year

Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.

We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We\'re committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

PPFA participates in the E-Verify program and is an Equal Opportunity Employer.

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*PDN-HR

All roles that are denoted as NYC, DC, or both will be on a hybrid schedule, requiring 2-3 days per week in the office.

Planned Parenthood